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- Tasks: Support customers through their loan lifecycle and manage accounts effectively.
- Company: Leading consumer finance company based in Bristol.
- Benefits: Competitive salary up to £30,000, bonus scheme, private healthcare, and 25 days holiday.
- Why this job: Join a dynamic team and make a real difference in customers' financial journeys.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Comprehensive training and development opportunities available.
The predicted salary is between 24000 - 36000 £ per year.
A leading consumer finance company in Bristol is seeking a Customer Account Manager to support customers through their loan lifecycle. You will need strong communication skills and attention to detail.
The role offers comprehensive training and development, a competitive salary up to £30,000 depending on experience, a bonus scheme, and an extensive range of benefits including private healthcare and 25 days holiday.
If you enjoy working with targets and are customer-focused, we want to hear from you.
Customer Account Manager — Loans Lifecycle & Growth in Bristol employer: Evlo
Contact Detail:
Evlo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager — Loans Lifecycle & Growth in Bristol
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and account management. We can help you role-play scenarios to boost your confidence!
✨Tip Number 3
Showcase your communication skills during the interview. Use clear examples from your past experiences that highlight how you’ve supported customers effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Customer Account Manager — Loans Lifecycle & Growth in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your communication skills and attention to detail, as these are key for the Customer Account Manager role. We want to see how your experience aligns with supporting customers through their loan lifecycle.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-focused mindset and how you enjoy working with targets. Let us know why you're excited about this opportunity at our leading consumer finance company.
Showcase Relevant Experience: When filling out your application, be sure to include any relevant experience in customer service or account management. We love seeing how you've helped customers in the past and how that can translate to success in this role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Evlo
✨Know the Loan Lifecycle
Familiarise yourself with the loan lifecycle process. Understand each stage and be ready to discuss how you can support customers at every point. This shows your commitment to helping clients and your knowledge of the industry.
✨Showcase Your Communication Skills
Prepare examples that highlight your strong communication skills. Think of situations where you effectively resolved customer issues or explained complex information clearly. This will demonstrate your ability to connect with customers and colleagues alike.
✨Attention to Detail is Key
Be ready to discuss how you ensure accuracy in your work. Whether it’s managing accounts or processing loans, share specific instances where your attention to detail made a difference. This will resonate well with the hiring team.
✨Emphasise Your Target-Driven Mindset
Since the role involves working with targets, prepare to talk about your experience in achieving goals. Share metrics or achievements that showcase your ability to meet or exceed expectations, which aligns perfectly with what they’re looking for.
