Customer Account Manager – Loans & Growth in Brentford
Customer Account Manager – Loans & Growth

Customer Account Manager – Loans & Growth in Brentford

Brentford Full-Time 24000 - 36000 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Support customers through the loan process with excellent communication.
  • Company: Leading consumer finance company focused on customer service.
  • Benefits: Competitive salary up to £30,000, bonuses, private healthcare, and generous holidays.
  • Why this job: Join us to provide exceptional service and grow your career.
  • Qualifications: Strong communication skills and a customer-focused mindset.
  • Other info: Comprehensive training and development opportunities available.

The predicted salary is between 24000 - 36000 £ per year.

A leading consumer finance company is seeking a Customer Account Manager to support customers throughout the loan process. The role emphasizes strong communication skills and a customer-focused approach.

Candidates will enjoy comprehensive training and development opportunities, a competitive salary of up to £30,000, and a wide range of benefits including a bonus scheme, private healthcare, and generous holiday allowance.

Join us in providing exceptional service to clients while achieving professional growth.

Customer Account Manager – Loans & Growth in Brentford employer: Evlo

As a leading consumer finance company, we pride ourselves on fostering a supportive and dynamic work environment where our Customer Account Managers can thrive. With comprehensive training, a competitive salary, and an array of benefits including private healthcare and a generous holiday allowance, we are committed to your professional growth and well-being. Join us in delivering exceptional service while enjoying a culture that values collaboration and innovation.
E

Contact Detail:

Evlo Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager – Loans & Growth in Brentford

Tip Number 1

Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!

Tip Number 2

Prepare for the interview by practising common questions related to customer service and account management. We want to show off our communication skills and customer-focused approach, so let’s nail those responses!

Tip Number 3

Research the company thoroughly. Knowing their values and recent news can help us tailor our answers and demonstrate our genuine interest in the role. Plus, it’ll make us stand out from the crowd!

Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and shows our enthusiasm for the position. Let’s make sure they remember us!

We think you need these skills to ace Customer Account Manager – Loans & Growth in Brentford

Communication Skills
Customer-Focused Approach
Training and Development
Service Orientation
Problem-Solving Skills
Time Management
Attention to Detail
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your communication skills and customer-focused experience. We want to see how you've supported customers in the past, so don’t hold back on those examples!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers through the loan process. Let us know what makes you the perfect fit for our team.

Showcase Your Growth Mindset: We love candidates who are eager to learn and grow. Mention any training or development opportunities you’ve pursued in the past, and how they’ve helped you in your career. We’re all about professional growth here!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!

How to prepare for a job interview at Evlo

Know Your Stuff

Before the interview, make sure you understand the loan process inside and out. Familiarise yourself with common customer concerns and how to address them. This will show that you're not just interested in the role but also prepared to support customers effectively.

Showcase Your Communication Skills

Since strong communication is key for this role, practice articulating your thoughts clearly. Consider using the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing past experiences. This will help you convey your points more effectively.

Emphasise Customer Focus

Prepare examples that highlight your customer-focused approach. Think about times when you've gone above and beyond for a client or resolved a difficult situation. This will demonstrate your commitment to providing exceptional service, which is crucial for a Customer Account Manager.

Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities mentioned in the job description. This shows your eagerness to grow within the company and helps you gauge if it’s the right fit for you.

Customer Account Manager – Loans & Growth in Brentford
Evlo
Location: Brentford

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

E
  • Customer Account Manager – Loans & Growth in Brentford

    Brentford
    Full-Time
    24000 - 36000 £ / year (est.)
  • E

    Evlo

    50-100
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>