Evlo is a direct lender delivering fair, responsible lending for customers facing financial difficulties. As a Senior Financial Support Advisor, you will help customers manage and clear arrears by creating tailored repayment plans with empathy and regulatory compliance.
You will communicate by phone, email, letters and text, review affordability, and collaborate with Operations, Compliance and Collections to deliver positive outcomes for both customers and the business.
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Arrears Resolution Advisor employer: Evlo
Evlo is an exceptional employer that prioritises employee growth and development, offering comprehensive training and clear pathways for career advancement. With a strong focus on teamwork and customer satisfaction, our vibrant work culture fosters collaboration and innovation, making it an ideal environment for those looking to make a meaningful impact in the financial services sector.
