Bank Support Worker in Truro

£14 to £15 an hour | Paid weekly | Choose your own shifts. Based around Newton Abbot, Teignbridge and Torbay, with work across Devon. You didn’t get into care to rush. You got into it to make a difference to someone’s day, and to their life. At Eviqa Complex Care, that’s the job. No 15-minute calls. No clock-watching. Proper time with one person: getting them out into their community, building their confidence, helping them do things for themselves, and being the steady person in the room when things get hard.

We’re a clinician-led team, led by a paramedic, supporting children, young people and adults with learning disabilities, autism, brain injury and mental health needs across Devon, Torbay, Plymouth, Cornwall and Somerset.

What the work looks like:

• 1:1 support in the community: days out, appointments, hobbies, social time
• Helping people build independent living skills and keep their home
• Short breaks for disabled children and young people
• Being a familiar face beside a child or adult in hospital
• Alternative education support and mentoring
• Short-notice cover when social care teams need someone they can rely on

This is support work: no personal care and no medication.

What’s in it for you:

• £14 an hour with adults, £15 an hour with children and young people
• Paid weekly, every Friday
• Evenings and weekends +£1.25 an hour, bank holidays at time and a half, short-notice shifts +£1.50 an hour
• 45p a mile for travel during shifts
• You choose the shifts you take. Fit it around family, study or another job
• DBS refunded after your first 50 hours
• First aid and life support training taught by a paramedic, not a slideshow
• A clinical lead and an on-call manager behind you on every shift, so you’re never on your own with a problem
• Records on your phone in minutes, so your time goes on the person, not the paperwork
• Paid holiday and a workplace pension

You’ll be a great fit if you:

• Have supported someone with additional needs, at work, in your family, volunteering or in education
• Stay calm and kind when a situation is challenging
• Are reliable: when you say you’ll be there, you’re there
• Have a full UK driving licence and a car with business insurance
• Can do some evenings, weekends or nights
• No care qualification? That’s fine. Students, teaching assistants, youth workers, healthcare students and people with lived experience all make brilliant support workers. We’ll train you.

The checks:

• An enhanced DBS (child and adult workforce) on the DBS Update Service. If you don’t have one, we’ll process it for you and refund it after your first 50 hours.
• Two references and right to work in the UK.

Essential requirements:

• Full UK driving licence and access to a car with business use insurance
• Enhanced DBS on the Update Service, or willing to apply (refunded after 50 hours)
• Right to work in the UK
• Able to work some evenings, weekends or nights

Life skills:

• Calm, patient and kind, including when things get challenging
• Reliable: when you say you’ll be there, you’re there
• Good communicator who listens and treats people with respect
• Confident speaking up when something doesn’t feel right
• Clear, simple written English for recording shifts on a phone

Experience:

• Experience supporting someone with additional needs, paid or unpaid, at work, in your family, volunteering or in education
• Experience with learning disabilities, autism, mental health, brain injury, children or young people is welcome but not essential

Qualifications:

• None required. Full training is provided, including first aid and life support taught by a paramedic
• A Level 2 or 3 in health and social care, childcare or similar is welcome