At a Glance
- Tasks: Lead a high-performing team to optimise SaaS delivery for enterprise accounts.
- Company: Evinova, a leader in SaaS solutions with a focus on customer success.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to excellence across multiple geographies.
- Why this job: Make a significant impact on customer journeys and enhance clinical development processes.
- Qualifications: Proven leadership experience in SaaS delivery and strong strategic insight.
Evinova is seeking a Senior Director, SaaS Customer Delivery to spearhead a world-class SaaS delivery function. Responsible for entire customer journeys across the SaaS portfolio, you will build and lead a high-performing Implementation and Customer Success team, optimizing delivery for over 10 enterprise accounts. This role demands a mix of leadership, strategic insight, and operational excellence to enhance clinical development processes and ensure customer satisfaction across multiple geographies.
We think you need these skills to ace SaaS Delivery Executive — Enterprise Accounts Leader
Leadership
Strategic Insight
Operational Excellence
Customer Success Management
SaaS Delivery
Implementation Management
Project Management
