At a Glance
- Tasks: Lead global delivery strategy for AI and SaaS solutions in digital health.
- Company: Evinova, a pioneering company transforming clinical development with AI.
- Benefits: Competitive salary, leadership role, and opportunity to impact patient care globally.
- Other info: Dynamic environment with opportunities for professional growth and global collaboration.
- Why this job: Join a fast-growing team making a real difference in healthcare innovation.
- Qualifications: Experience in delivery management and strong leadership skills required.
The predicted salary is between 120000 - 150000 € per year.
Evinova is redefining how digital health accelerates clinical development, using an AI-native platform that already supports hundreds of active studies across more than 54 countries. At this pivotal moment of rapid global growth, the Chief Delivery Officer will build and scale the end-to-end delivery of our AI and SaaS solutions, ensuring that life-changing innovations reach patients faster, safely, and at scale.
Reporting directly to the President and sitting on the Evinova Leadership Team, this role leads a global delivery organisation and holds executive accountability for quality, speed, compliance, and customer satisfaction across every deployment and engagement.
Accountabilities- Lead the global delivery strategy and execution for Evinova’s AI and SaaS offerings, setting a clear vision for how delivery scales across enterprise pharma, mid-tier biotech, and CRO partners worldwide.
- Own and evolve a robust delivery framework that spans planning, kick-off, deployment, launch, hyper-care, continuous improvement, and upgrades, with clear targets for time-to-value, SLA performance, and customer satisfaction.
- Build and run a high-velocity 'deployment factory' model that uses automation, AI, templates, and standardised playbooks to scale study activations without proportional headcount growth.
- Take full ownership of the professional services P&L, forecasting costs and margins, optimising utilisation, and delivering against financial targets in partnership with Finance and the President.
- Partner closely with Sales and Commercial teams to scope, price, and contract delivery commitments that are executable, compliant, and commercially sound.
- Act as the executive point of escalation for critical customer delivery issues, personally leading resolution of high-severity incidents with global pharma and CRO partners.
- Build positive relationships with senior customer partners, representing Evinova at steering committees and governance forums.
- Oversee customer success across the full post-sale lifecycle in partnership with Customer Success.
Chief Delivery Officer in Ely employer: Evinova
Evinova is an exceptional employer that champions innovation and collaboration in the digital health sector. With a strong focus on employee growth, we offer a dynamic work culture that encourages creativity and the use of cutting-edge AI technology to make a real impact on patient care. Our global presence provides unique opportunities for professional development and the chance to be part of a mission-driven team dedicated to accelerating clinical advancements worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Delivery Officer in Ely
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend relevant events. We can’t stress enough how personal connections can open doors that applications alone can’t.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight your experience in delivery and customer satisfaction.
✨Tip Number 3
Showcase your achievements! When discussing your past roles, focus on quantifiable results and how you’ve improved processes or customer experiences. We want to see how you can bring that magic to Evinova.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression. And remember, apply through our website for the best chance at landing that Chief Delivery Officer role!
We think you need these skills to ace Chief Delivery Officer in Ely
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Chief Delivery Officer role. Highlight your experience in leading global delivery strategies and any relevant achievements that align with Evinova's mission to accelerate clinical development.
Showcase Your Leadership Skills:We want to see how you've built and scaled teams in previous roles. Share specific examples of how you've led high-velocity projects or improved customer satisfaction, as this is key for the position.
Be Clear and Concise:When writing your application, keep it straightforward. Use bullet points where possible to make your achievements stand out, and ensure your language reflects the innovative spirit of Evinova.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Evinova
✨Know the Company Inside Out
Before your interview, dive deep into Evinova's mission and values. Understand their AI-native platform and how it impacts clinical development. This knowledge will not only impress your interviewers but also help you articulate how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Chief Delivery Officer, you'll need to demonstrate strong leadership capabilities. Prepare examples of how you've successfully led teams in the past, particularly in scaling operations or managing complex projects. Be ready to discuss your approach to building high-velocity teams and fostering collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle critical delivery issues. Think of specific scenarios where you've resolved high-severity incidents or improved customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Align with Their Vision for Delivery
Evinova is focused on optimising delivery frameworks and ensuring customer success. Be prepared to discuss your vision for a robust delivery strategy and how you would implement automation and standardised processes. Highlight any relevant experience with SaaS solutions and how you can contribute to their growth.
