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- Tasks: Lead a team to enhance Alexa's speech and language technology.
- Company: Join Amazon, a leader in innovative tech solutions.
- Benefits: Competitive salary, diverse work culture, and growth opportunities.
- Why this job: Make a real impact on cutting-edge AI technology and develop your leadership skills.
- Qualifications: Bachelor's degree and experience in management or leadership roles.
- Other info: Dynamic environment with a focus on diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. Alexa Data Services’ mission is to provide high-quality labelled data for machine learning (ML) technologies.
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
Key job responsibilities
As Team Manager, you will be responsible for :
• Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
• Support hiring and training of new Associates
• Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
• Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
• Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
• Track quality and utilization metrics
• File and track tickets, following up on blocks to productivity
• Provide regular, formal & informal feedback to direct reports
• Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or lean
• Communicate effectively in English
A day in the life
We are seeking an experienced team manager to join our operations in Cambridge to develop, manage, and support our Amazon Data Services team with Speech and language solutions.
About the team
The ADS team researches and delivers high-calibre multi-language Text-to-Speech technology, leading to voice quality and accuracy.
BASIC QUALIFICATIONS• Bachelor Degree (Any Stream) or advanced college education or experience in a Leadership or related position with management.
• Proficiency verbal and written communication skills in English
• Experience in understanding performance metrics and developing them to measure progress against key performance indicators
PREFERRED QUALIFICATIONS• Experience with process improvement/quality control tools and methods
• Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
• Excellent communication, strong organizational skills and very detail-oriented
• Strong interest in hiring and developing people in their respective roles
• Leadership experience in coaching and performance management
• Experience in managing process and operational escalations • Experience with aspects of speech and language technology
• Fluency in a foreign language (German, French or Italian) is a plus
• Experience in practical application of methodologies such as Kaizen, six sigma, or lean
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Team Manager, Artificial General Intelligence Data Services employer: Evi Technologies Limited
Contact Detail:
Evi Technologies Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Manager, Artificial General Intelligence Data Services
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amazon, especially in the Data Services team. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills and process improvement methods. We want to see how you can apply Kaizen or Six Sigma in real scenarios, so have some examples ready!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to articulate your thoughts clearly and confidently. Remember, effective communication is key in managing teams and projects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Team Manager, Artificial General Intelligence Data Services
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight the skills and experiences that match the job description. We want to see how your background aligns with the role of Team Manager in Artificial General Intelligence Data Services.
Showcase Your Leadership Skills: Since this role involves managing a team, don’t forget to emphasise your leadership experience. Share specific examples of how you've successfully led teams or projects in the past, as this will really catch our eye!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your communication is effective and easy to understand. Avoid jargon unless it's relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right place and helps us process it more efficiently. Plus, it’s super easy to do!
How to prepare for a job interview at Evi Technologies Limited
✨Know Your Metrics
Familiarise yourself with key performance indicators relevant to the role. Be ready to discuss how you've used metrics in past positions to drive team performance and productivity.
✨Showcase Leadership Skills
Prepare examples that highlight your leadership experience, especially in coaching and managing diverse teams. Think about specific challenges you've faced and how you navigated them.
✨Process Improvement Mindset
Brush up on methodologies like Kaizen, Six Sigma, or Lean. Be prepared to discuss how you've implemented these in previous roles to enhance efficiency and quality.
✨Effective Communication
Practice articulating your thoughts clearly and concisely. Since communication is key in this role, consider how you can demonstrate your verbal and written skills during the interview.
