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- Tasks: Support the Tenancy Services Team with admin tasks and be the first point of contact for residents.
- Company: Govanhill Housing Association focuses on enhancing community living in Govanhill and Merrylee.
- Benefits: Enjoy a permanent role with 35 hours per week and a supportive work environment.
- Why this job: Join a growing team dedicated to making a positive impact in the local community.
- Qualifications: Looking for reliable, detail-oriented individuals who enjoy public interaction.
- Other info: Applications are welcome from all community sections; apply by 10am on 16th June 2025.
The predicted salary is between 24000 - 36000 £ per year.
Location: Glasgow
Hours: 35 hours per week
Grade: EVH Grade 4
Contract: Permanent
Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.
We are seeking to appoint an Administration Assistant to join the Tenancy Services Team. We’re looking for a hardworking, customer focussed and proactive Administrative Assistant to join our team at an exciting time of growth and change within the Tenancy Services Team at Govanhill Housing Association. You will act as a first point of contact for the team by answering calls and provide essential admin support across the team, helping us deliver high-quality services to local residents.
If you’re reliable, detail-focused, and enjoy working with the public, we’d love to hear from you. If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained from our website or by contacting Govanhill Housing Association Samaritan House, 79 Coplaw Street, Glasgow, G42 7JG.
Closing Date: 10am on Monday 16th June 2025.
Interview Date: Thursday 3rd July 2025.
EVH conditions of service will apply. Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.
Tenancy Services Administration Assistant employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Services Administration Assistant
✨Tip Number 1
Familiarise yourself with the services offered by Govanhill Housing Association. Understanding their mission and the specific needs of the communities they serve will help you demonstrate your commitment to their values during the interview.
✨Tip Number 2
Prepare to discuss your customer service experience in detail. Since this role involves being the first point of contact, showcasing your ability to handle inquiries and resolve issues effectively will be crucial.
✨Tip Number 3
Highlight your organisational skills and attention to detail. As an Administration Assistant, you'll need to manage various tasks efficiently, so be ready to provide examples of how you've successfully handled similar responsibilities in the past.
✨Tip Number 4
Research common challenges faced by tenants in the Govanhill and Merrylee areas. Being knowledgeable about local issues will not only impress your interviewers but also show that you're genuinely interested in making a positive impact in the community.
We think you need these skills to ace Tenancy Services Administration Assistant
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Tenancy Services Administration Assistant position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and customer service. Use bullet points for clarity and focus on achievements that demonstrate your reliability and attention to detail.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples of how you have provided excellent customer service or administrative support in previous roles, and explain why you are a good fit for the team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at EVH
✨Know the Organisation
Before your interview, take some time to research Govanhill Housing Association. Understand their mission, values, and the services they provide. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Highlight Customer Service Skills
As a Tenancy Services Administration Assistant, you'll be the first point of contact for tenants. Be prepared to discuss your previous experience in customer service and how you handle inquiries or complaints. Use specific examples to demonstrate your proactive approach.
✨Showcase Attention to Detail
This role requires a detail-focused individual. During the interview, mention instances where your attention to detail made a difference in your work. Whether it's managing documents or ensuring accurate data entry, make sure to highlight this skill.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the Tenancy Services Team and the challenges they face. This shows your enthusiasm for the role and your desire to contribute positively.
