At a Glance
- Tasks: Lead a team to deliver outstanding housing services and support community wellbeing.
- Company: Waverley Housing, dedicated to providing great homes and services.
- Benefits: Competitive salary, supportive environment, and professional development opportunities.
- Other info: Join a diverse team committed to equality and inclusion.
- Why this job: Shape housing services and make a real difference in communities.
- Qualifications: Experience in housing management and strong leadership skills.
The predicted salary is between 48386 - 48386 £ per year.
Salary: £48,386 (Inclusive of Car Allowance)
Contract: Permanent
Closing Date: 20 July 2026, 12:00
Hours: Full Time (35 hours per week).
At Waverley Housing, we are committed to providing great homes and great services to our customers. We are looking for an experienced, motivated and customer-focused Senior Housing Officer to lead our Housing Management team and help us deliver outstanding housing services across the Scottish Borders. This is a key leadership role within our Housing Services team. You will provide day-to-day management and support to Housing Officers, ensuring high standards of performance across tenancy management, estate management, arrears prevention, and neighbourhood services. We are looking for someone who combines strong housing management expertise with excellent leadership skills and a passion for delivering positive outcomes for tenants and communities.
What you will be doing:
- Leading and developing a team of Housing Officers.
- Driving high performance and service excellence.
- Supporting tenancy sustainment and community wellbeing.
- Managing complex tenancy, anti-social behaviour and customer service issues.
- Monitoring performance and ensuring compliance with housing legislation and regulatory requirements.
- Contributing to service improvement and strategic projects.
What we are looking for:
- Significant experience in housing management within a social housing environment.
- Proven experience of leading or supervising teams.
- Strong knowledge of tenancy management, housing legislation and good practice.
- Excellent communication, problem-solving and decision-making skills.
- A commitment to delivering outstanding customer service.
Why join Waverley Housing? This is an exciting opportunity to play a leading role in shaping housing services for communities across the Scottish Borders. We offer a supportive working environment, opportunities for professional development and the chance to make a genuine difference to people's lives. If you are ready to take the next step in your housing career, we would love to hear from you. Waverley Housing is committed to equality, diversity, and inclusion. We welcome applications from all sections of the community.
Senior Housing Officer employer: EVH
Waverley Housing is an exceptional employer dedicated to fostering a supportive and inclusive work environment where employees can thrive. As a Senior Housing Officer, you will have the opportunity to lead a passionate team, drive service excellence, and contribute to meaningful community outcomes across the Scottish Borders. With a strong commitment to professional development and a focus on making a positive impact in people's lives, Waverley Housing stands out as a rewarding place to advance your career in housing management.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Housing Officer
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like EVH, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like EVH and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Senior Housing Officer
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for EVH and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at EVH
✨Get to Know Public Sector Values
Before your interview with EVH, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for EVH.
