At a Glance
- Tasks: Provide excellent customer service and administrative support to our Housing Management team.
- Company: Join a supportive and inclusive housing association in Paisley.
- Benefits: Part-time hours, flexible working, and a chance to grow your career.
- Other info: Equal opportunities employer with a commitment to diversity.
- Why this job: Kickstart your career in a friendly environment with real impact on the community.
- Qualifications: Strong communication skills, computer literacy, and a passion for teamwork.
The predicted salary is between 20000 - 25000 £ per year.
Paisley Housing Association is an established and successful RSL with over 1,200 rented units and 300 factored properties, operating in the centre of Paisley. We are seeking a candidate looking to start their career with a supportive and inclusive employer. The Association is recruiting for the following post;Customer Services Officer - 2 posts (1 post to 31/03/28, 1 post to 31/03/27 with possibility of extension.
We are looking for committed, enthusiastic, team players to join our Housing Management team.
The successful candidates will work in our Reception part time and provide general administrative support to our Housing Management team.
The post will require the applicants to be able to multitask, be computer literate and have excellent organisational and communication skills.
Applications to be returned by Friday 31 st July 2026 by 12 noon.
Interviews expected to be w/c 3 rd August 2026
The Association operates EVH terms & conditions. PHA is an equal opportunities employer and a recognised Scottish Charity, No SC035589.
Customer Services Officer (x2 Posts) in Paisley employer: EVH
Clyde Valley Group is an exceptional employer that prioritises innovation, collaboration, and continuous improvement in the social housing sector. With a strong commitment to employee wellbeing, we offer competitive benefits, flexible working arrangements, and ample opportunities for professional development, all within a supportive and inclusive work culture. Join us in making a meaningful impact while enjoying a great work-life balance in the vibrant community of Motherwell.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Services Officer (x2 Posts) in Paisley
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like EVH and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at EVH and let us see your personality shine through!
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and EVH.
Get Familiar with Our Brand:Before applying, take some time to learn about EVH and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at EVH
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress EVH.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which EVH will surely appreciate.
