At a Glance
- Tasks: Lead the delivery of high-quality property services and manage a dynamic team.
- Company: Join Clyde Valley Group, a leading housing association focused on innovation and customer experience.
- Benefits: Enjoy competitive pay, generous holidays, flexible working, and professional development opportunities.
- Other info: Be part of a forward-thinking organisation that values people and excellence.
- Why this job: Make a real impact in the social housing sector while promoting a positive team culture.
- Qualifications: Relevant qualifications in building or maintenance and significant management experience required.
The predicted salary is between 40000 - 50000 £ per year.
- Position: Property Services Senior Contract Lead
- Location: Motherwell/Hybrid
- Hours: 35 hours per week
- Grade: EVH Grade 8
- Contract: Permanent
Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures.
We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards.
The Role
In our role as Property Services Senior Contract Lead, you will play a pivotal role in the delivery of a high quality, customer-focused and people-centred Property Services function, with specific responsibility for leading the day-to-day operational delivery of repairs, voids, landscape maintenance, medical adaptations, technical inspections and related customer contact across Clyde Valley Group.
Reporting to the Property Services Manager, you will
- Lead and coordinate the day-to-day delivery of repairs, voids, landscape maintenance, medical adaptations and technical inspection activities, ensuring services are safe, efficient, customer-focused and delivered to agreed standards.
- Provide line management, coaching, supervision and day-to-day support to Technical and Quality Inspectors across repairs, voids and landscape maintenance.
- Promote a positive, inclusive and accountable team culture, supporting wellbeing, workload planning and effective cross-team working.
- Ensure services are delivered in line with relevant legislation, regulation, landlord obligations, health and safety requirements and Clyde Valley Group policies.
- Promote a strong health and safety culture, ensuring risks are identified, recorded, escalated and managed appropriately.
What We're Looking For
- Relevant qualification in building, construction, maintenance, surveying or a related discipline, or equivalent practical experience (for example SVQ/NVQ, HNC, HND, degree, CIOB, RICS); evidence of continuing professional development relevant to repairs, maintenance, leadership, customer service or health and safety.
- Significant management experience in repairs, maintenance, technical inspection, construction or property services.
- Strong knowledge of repairs and maintenance, including diagnosis, specification, contractor instruction, post-inspection and quality control.
- Strong technical judgement, problem solving skills and ability to make proportionate recommendations.
- Customer centred, empathetic and committed to positive outcomes.
- Full UK driving licence and access to a vehicle for business use, or ability to meet the travel requirements of the role.
Why Join Us?
You'll be part of a forward thinking organisation that values people, innovation, and excellence.
We offer competitive benefits and the opportunity to make a real impact in the social housing sector.
In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on site gym and training and development opportunities.
Guaranteed Interview
As a Disability Confident Employer, we'll interview all disabled candidates who meet the minimum essential requirements for the post.
If you tell us that you're disabled, we'll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work.
The full Recruitment Pack and application guidance can be found here.
Property Services Senior Contract Lead in Motherwell employer: EVH
Clyde Valley Group is an exceptional employer that prioritises innovation, collaboration, and continuous improvement in the social housing sector. With a strong commitment to employee wellbeing, we offer competitive benefits, flexible working arrangements, and ample opportunities for professional development, all within a supportive and inclusive work culture. Join us in making a meaningful impact while enjoying a great work-life balance in the vibrant community of Motherwell.
