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- Tasks: Manage housing operations, including property allocation and resolving neighbour disputes.
- Company: Join a community-focused Housing Association in Glasgow, dedicated to supporting local residents.
- Benefits: Enjoy a 4-day work week, a contributory pension scheme, and a supportive team environment.
- Why this job: Make a real impact in the community while developing your problem-solving and communication skills.
- Qualifications: Customer-focused individuals with strong teamwork and IT skills are encouraged to apply.
- Other info: We welcome applications from all backgrounds and are committed to equal opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Hours: The Association is currently piloting a 4-day week and staff will work 32 hours over 4 days.
We are a community-based Housing Association in the Cathcart and Mount Florida area of Glasgow. We own 595 rented homes and factor 407 for sharing owners. A vacancy has arisen for a Housing Officer to manage a generic patch. The post covers all aspects of Housing Management including estate management, allocation of properties, neighbour disputes, and recovery of rent arrears.
To be successful in this role, you must be truly customer focused, able to solve problems, and can work well under pressure. Teamwork and the ability to plan effectively to meet targets are crucial. Communication skills are key to this, along with excellent IT skills.
We operate within EVH terms and conditions and provide access to a contributory pension scheme. We are an equal opportunities employer and positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, sexual orientation, age, religion or belief.
How to Apply: An application pack is available to download from our website. Please note: CVs will not be accepted - completed application forms only.
Closing Date: 12 noon on Friday 30th May 2025.
Housing Officer employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing issues in Cathcart and Mount Florida. Understanding the community's specific needs will help you demonstrate your commitment to customer focus during interviews.
✨Tip Number 2
Brush up on your problem-solving skills by reviewing common housing management scenarios, such as neighbour disputes or rent arrears recovery. Being able to discuss these examples confidently can set you apart from other candidates.
✨Tip Number 3
Highlight your teamwork experience in previous roles. Be prepared to share specific examples of how you've successfully collaborated with others to meet targets, as this is crucial for the Housing Officer position.
✨Tip Number 4
Since excellent communication skills are key, practice articulating your thoughts clearly and concisely. Consider mock interviews with friends or family to refine your ability to convey information effectively.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Housing Officer. Highlight key skills such as customer focus, problem-solving, and teamwork that are essential for the role.
Tailor Your Application Form: Since CVs are not accepted, ensure your application form is tailored specifically to the Housing Officer position. Use examples from your experience that demonstrate your ability to manage housing issues, resolve disputes, and work under pressure.
Showcase Communication Skills: Emphasise your communication skills in your application. Provide examples of how you have effectively communicated with customers or team members in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, proofread your application form for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at EVH
✨Understand the Role
Make sure you have a clear understanding of what a Housing Officer does. Familiarise yourself with the responsibilities such as estate management, property allocation, and handling neighbour disputes. This will help you answer questions confidently and demonstrate your knowledge.
✨Showcase Customer Focus
Since the role requires a strong customer focus, prepare examples from your past experiences where you successfully resolved issues for customers or clients. Highlight your problem-solving skills and how you can maintain a positive relationship with tenants.
✨Demonstrate Teamwork Skills
Teamwork is crucial in this position, so be ready to discuss how you've worked effectively within a team in previous roles. Share specific instances where collaboration led to achieving targets or resolving conflicts.
✨Prepare for IT Questions
As excellent IT skills are essential, brush up on any relevant software or systems used in housing management. Be prepared to discuss your proficiency with these tools and how they can aid in managing housing operations efficiently.
