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- Tasks: Join our team as a Housing Officer, managing tenant services and community relations.
- Company: Calvay Housing Association is a community-focused organisation in Greater Easterhouse, Glasgow.
- Benefits: Enjoy flexible working hours, hybrid options, generous holidays, and a solid pension scheme.
- Why this job: Make a real impact in the community while developing your skills in a supportive environment.
- Qualifications: Experience in housing management and excellent customer care skills are essential.
- Other info: Two positions available: one permanent and one fixed-term maternity cover.
The predicted salary is between 30000 - 42000 £ per year.
- Location: Barlanark, Greater Easterhouse/Hybrid
- Hours: 35 hours per week
- Grade: EVH Grade 7
- Contract: 1 x Permanent and 1 x Fixed Term
- Closing Date: 29 August 2025, 12:00
Post 1: Full Time (35 hours per week), Permanent.
Post 2: Full Time (35 hours per week), Fixed Term for 10 Months (Maternity Cover).
Calvay Housing Association is a community-based RSL operating in the Barlanark neighbourhood of Greater Easterhouse, Glasgow. The Association\’s housing stock comprises 868 units, made up from a mixture of improved tenemental properties, new build flats and houses. The Association also provides a factoring service to local owner-occupiers who reside within the Association\’s area of operation.
We have 2 Housing Officer posts available within our high performing Housing Management Team.
One post is a permanent full-time position due to a staff member obtaining a promoted post out with the organisation. Calvay is proud of our record when it comes to supporting our staff to develop and advance.
Calvay is also looking to recruit a fixed term post for a maternity cover. This is also a Housing Officer post and will be for a fixed term of 10 months.
The Association is looking for enthusiastic individuals to join our team and help us make a difference to our community that we have served for 40 years.
The role of the Housing Officer will primarily include providing a generic housing management service to our tenants, dealing with rental income and arrears control, managing anti-social behaviour, allocations and effective estate/ tenancy management services. The successful applicant should be able to demonstrate the following:
- Experience within a successful RSL or housing organisation
- Excellent customer care skills and customer focused approach to service delivery
- A good knowledge and experience of all aspects of a housing management service
- Ability to develop good relationships with staff, committee, external partners and our residents
- Be self-motivated, enthusiastic and have a flexible attitude to tasks
- Excellent communication, listening and interpersonal skills
Further information is available to download opposite.
Our strategic plan is ambitious as we strive for our vision to ensure that “Calvay will be a well-managed mixed neighbourhood with a good community spirit”.
Our Business Plan has been developed with our community at its core, and we are committed to building a strong community. We have an engaged and committed staff team who show a demonstrable desire to support our customers and develop skills and amenities in the wider community.
EVH Conditions of Service, flexible working hours, hybrid working, generous holiday and pension scheme.
Completed applications should be returned to –
Calvay Housing Association Ltd,
Calvay Centre, 16 Calvay Road,
Barlanark,
Glasgow,
G33 4RE
Closing Date: 12 noon on Friday 29 August 2025.
Interviews anticipated to be held week beginning 8 September 2025.
Calvay Housing Association are committed to promoting an environment of respect, understanding, embracing diversity and eliminating discrimination by providing equality of opportunity for all.
To gain access to member resources, please login or join us .
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Housing Officer (2 Posts) employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer (2 Posts)
✨Tip Number 1
Familiarise yourself with Calvay Housing Association's mission and values. Understanding their commitment to community and customer service will help you align your responses during interviews, showcasing how your personal values match theirs.
✨Tip Number 2
Network with current or former employees of Calvay Housing Association. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experience that demonstrate your skills in housing management, customer care, and conflict resolution. Being able to discuss real-life scenarios will make you stand out as a candidate.
✨Tip Number 4
Stay updated on current issues in the housing sector, particularly those affecting Greater Easterhouse. This knowledge will not only impress during your interview but also show your genuine interest in the role and community.
We think you need these skills to ace Housing Officer (2 Posts)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Tailor your application to highlight how your experience aligns with their needs.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in housing management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your skills.
Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the organisation. Mention specific experiences that showcase your ability to manage housing services and work with diverse communities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EVH
✨Know the Organisation
Before your interview, take some time to research Calvay Housing Association. Understand their mission, values, and the community they serve. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Customer Care Skills
Since the role requires excellent customer care skills, prepare examples from your past experiences where you successfully handled customer queries or resolved issues. Highlight your customer-focused approach to service delivery.
✨Showcase Your Housing Management Knowledge
Be ready to discuss your knowledge of housing management services. Familiarise yourself with key aspects such as rental income, arrears control, and anti-social behaviour management, as these are crucial for the role.
✨Emphasise Teamwork and Relationship Building
The ability to develop good relationships with staff, committee members, and residents is essential. Prepare to share examples of how you've successfully collaborated with others in previous roles to achieve common goals.