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- Tasks: Assist in delivering top-notch housing services and support tenants daily.
- Company: Join Provanhall Housing Association, a community-focused organisation dedicated to quality homes.
- Benefits: Enjoy a friendly work environment and opportunities for personal growth.
- Why this job: Make a real impact in the community while developing your skills.
- Qualifications: Strong communication skills and attention to detail are essential.
- Other info: We welcome applicants from all backgrounds and guarantee interviews for disabled candidates.
The predicted salary is between 24000 - 36000 ÂŁ per year.
- Hours: 35 hours per week
- Grade: EVH Grade 6
- Contract: Permanent
- Closing Date: 15 February 2026, 17:00
Hours: Full Time (35 hours per week), Monday – Friday.
Excellent Benefits
We are seeking to recruit an energised, highly motivated professional to fill this challenging and rewarding role. It is a fantastic opportunity for someone who may already work in the housing sector, or someone working within a similar environment to seize an opportunity to work within the social housing sector.
- Customer focussed, with excellent interpersonal and communication skills.
- A commitment to make a difference to people’s lives.
- Experience of managing a challenging workload in a busy environment.
You will become a familiar face in our communities and be empowered to deliver “right first time” services for our customers. You will also be required to operate in an ever-changing environment, where a flexible approach is necessary.
Working as part of the Housing Management Team, but liaising with other departments, the role requires a reliable individual with excellent communication skills and have an ability to adapt these skills in different situations.
>We provide:
- an excellent place to work, with a commitment our people.
- a positive work-life balance, with a generous leave package.
- a place to develop and advance within your career.
- an ability to plan for your future with generous pension options.
How to apply:
Download an application form from our website and return to us by Sunday 15 February 2026.
Late applications and CVs will not be accepted.
Interviews will be held Thursday 26 February 2026.
We will notify all applicants of the outcome of their application via email.
We recognise the benefits of having a diverse community of employees and are committed to being an inclusive organisation where everyone is treated with respect, dignity and where there is equal opportunity for all.
We encourage applications from disabled people and will offer an interview to those who meet the minimum criteria as identified in the job description & person specification. While we have no policy of treating other protected characteristics more favourably, we would welcome applications from under‑represented groups within our employee team.
Registered Scottish Charity No.SC040876 | Registered with the Scottish Housing Regulator No.197 | Registered Property Factor No.PF000261 | Registered Society under Co-operative and Community Benefit Societies Act 2014 No.1798RS
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Housing Assistant employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Familiarise yourself with Provanhall Housing Association's mission and values. Understanding their community-focused approach will help you demonstrate your passion for making a difference during the interview.
✨Tip Number 2
Brush up on your knowledge of housing policies and procedures. Being well-versed in these areas will show that you are proactive and ready to follow guidelines effectively.
✨Tip Number 3
Prepare examples of how you've used technology to improve processes in previous roles. This will highlight your ability to streamline services, which is a key aspect of the Housing Assistant role.
✨Tip Number 4
Practice your communication skills by engaging in mock interviews or discussions about customer service scenarios. Strong communication is essential for this position, and showcasing your skills can set you apart.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Housing Assistant position. Tailor your application to highlight how your skills and experiences align with what Provanhall Housing Association is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and housing services. Use bullet points for clarity and focus on achievements that demonstrate your attention to detail and communication skills.
Write a Compelling Cover Letter: In your cover letter, express your passion for community service and how you can contribute to the team. Mention specific examples of your previous work that relate to the role, and convey your enthusiasm for working at Provanhall Housing Association.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Housing Assistant role.
How to prepare for a job interview at EVH
✨Show Your Passion for Community Service
Make sure to express your enthusiasm for making a difference in the community during the interview. Share any relevant experiences or projects that demonstrate your commitment to community-focused work.
✨Highlight Your Communication Skills
As a Housing Assistant, strong communication is key. Prepare examples of how you've effectively communicated with tenants or team members in the past, showcasing your ability to listen and respond to their needs.
✨Demonstrate Your Attention to Detail
Since attention to detail is crucial in this role, be ready to discuss situations where your meticulousness made a positive impact. This could include following policies or ensuring accurate documentation.
✨Familiarise Yourself with Modern Technology
The role involves using modern technology to streamline processes. Brush up on any relevant software or tools you might encounter, and be prepared to discuss how you’ve used technology to improve efficiency in previous roles.
