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For Companies At a Glance
- Tasks: Assist in housing operations while delivering top-notch customer service.
- Company: Join Ayrshire Housing, a dynamic team known for its supportive work culture.
- Benefits: Enjoy 40 days of annual leave, flexible working, and professional development opportunities.
- Why this job: Shape the future of housing while making a real impact in your community.
- Qualifications: Strong organisational skills and a passion for customer service are essential.
- Other info: Apply by 18 July 2025 for a chance to be part of our exciting journey.
The predicted salary is between 28800 - 42000 £ per year.
We are seeking a dedicated and enthusiastic Housing Assistant who not only has excellent organisational skills with the ability to balance a varied workload, but who has a passion for providing excellent customer service delivery.
The team at Ayrshire Housing are welcoming, dynamic and ambitious. We have a reputation as a great place to work, promoting excellent performance in a supportive environment.
You will have the opportunity to join this team just as our new 5-year business plan has launched, giving you a real opportunity to help shape the future of Ayrshire Housing.
Our Offer
- Competitive salary recognising your experience and expertise.
- Generous annual leave entitlement of 40 days per annum (inclusive of public holidays).
- Generous final salary pension.
- Meaningful work and having a real contribution to the success of Ayrshire Housing.
- Opportunities for professional growth through learning and development.
- Agile working including flexi-time and hybrid working arrangements (role dependent).
- Access to a range of discounts through our membership of the Ayrshire Chamber of Commerce.
- Employee counselling service.
- Payment of one set of professional fees per annum.
- Enhanced sickness absence pay.
- Cycle to work scheme.
How to apply
If you wish to apply, please submit a tailored CV and covering letter through our website. Within your covering letter, please let us know whether you have a close connection to an employee or to a member of Ayrshire Housing’s board.
If you wish to have an informal discussion about the role please contact Lisa Quinn, People & Culture Manager or Jennifer McCann, Director of Housing & Communities on 01292 880120 or by emailing recruitment@ayrshirehousing.org.uk.
Closing Date: the deadline for submitting applications is Friday 18 July 2025. Applications received after this time may not be considered.
Housing Assistant employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Familiarise yourself with Ayrshire Housing's mission and values. Understanding their commitment to customer service and community impact will help you align your responses during any discussions or interviews.
✨Tip Number 2
Network with current employees or those in similar roles. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Prepare specific examples of how you've demonstrated excellent organisational skills and customer service in previous roles. Being ready to discuss these experiences will showcase your suitability for the Housing Assistant position.
✨Tip Number 4
Consider reaching out to the People & Culture Manager or the Director of Housing & Communities for an informal chat. This shows initiative and gives you a chance to ask questions that could set you apart from other candidates.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Housing Assistant role. Focus on organisational skills and customer service experience, as these are key for this position.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention any close connections to employees or board members, as requested, and explain how your values align with Ayrshire Housing's mission.
Highlight Your Passion: Use specific examples in your application to demonstrate your passion for providing excellent customer service. This could include previous roles or experiences where you went above and beyond for customers.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at EVH
✨Show Your Organisational Skills
As a Housing Assistant, you'll need to juggle various tasks. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple responsibilities and maintained organisation.
✨Demonstrate Customer Service Passion
Ayrshire Housing values excellent customer service. Think of instances where you've gone above and beyond for a customer or client, and be ready to share these stories during your interview.
✨Research Ayrshire Housing
Familiarise yourself with Ayrshire Housing's mission, values, and recent developments, especially their new 5-year business plan. This will show your genuine interest in the role and the organisation.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare insightful queries about the team dynamics, professional development opportunities, or the impact of the new business plan on the role.
