At a Glance
- Tasks: Support vulnerable tenants and help them maintain their homes with tailored assistance.
- Company: Govanhill Housing Association, dedicated to community-focused housing services.
- Benefits: Permanent position with a supportive team and opportunities for personal growth.
- Other info: Join a compassionate team committed to positive outcomes for tenants.
- Why this job: Make a real difference in people's lives while working in a diverse community.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 € per year.
Govanhill Housing Association provides a comprehensive range of services focused on the needs of tenants and owner occupiers in the Govanhill and Merrylee communities. We carry out acquisition and improvement of tenemental stock as well as delivering a new build programme. We work closely with our subsidiary company, Govanhill Community Development Trust, whose community development and regeneration services complement our own role as a social landlord.
We are looking for a compassionate and motivated Tenancy Sustainment & Support Assistant to join our Tenancy Services team. This is a new and exciting role within the organisation. This is a rewarding opportunity to support vulnerable tenants facing a range of challenges, including financial hardship, mental health issues and social isolation, helping them to maintain their homes and build independent, sustainable tenancies.
Working closely with our Tenancy Sustainment Officer and Housing Officers, you will take a hands-on role in assessing tenant needs, delivering tailored support plans and liaising with a wide network of partner agencies to ensure a coordinated, person-centred approach. A key aspect of this role will be working alongside new tenants to ensure they successfully sustain their tenancy and thrive.
If you are a strong communicator with a passion for helping others, excellent organisational skills and a commitment to delivering positive outcomes for tenants and communities, we would love to hear from you. As the Govanhill area has a diverse community, the ability to speak a community language is desirable.
If you share our commitment to providing excellent services to our customers in Govanhill and Merrylee and would enjoy working within this diverse community, you can find further information in the Application Pack which can be obtained from our website or by contacting: Govanhill Housing Association, Samaritan House, 79 Coplaw St, Glasgow, G42 7JG.
Closing Date: 10am on Wednesday 3rd June 2026.
If a disabled applicant meets the minimum criteria for the role they may be given the opportunity to demonstrate their skills, talent and abilities at interview. There may be occasions however where it is not practicable or appropriate to interview all applicants who meet the minimum criteria for the job. In certain recruitment situations, such as high number of applications for a role, we may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. We will do this through scoring against both the essential and desirable criteria which are noted in the person specification for the role.
Govanhill Housing Association is committed to Equality of Opportunities and welcomes applications from all sections of the community.
Tenancy Sustainment & Support Assistant in Glasgow employer: EVH
Govanhill Housing Association is an exceptional employer dedicated to fostering a supportive and inclusive work environment in the heart of Glasgow. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring that our staff are well-equipped to make a meaningful impact in the lives of vulnerable tenants. Our commitment to community engagement and diversity not only enriches our workplace culture but also empowers employees to thrive while contributing to the betterment of the Govanhill and Merrylee communities.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Sustainment & Support Assistant in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching Govanhill Housing Association and understanding their values. Think about how your skills align with their mission to support vulnerable tenants and be ready to share relevant experiences that showcase your passion.
✨Tip Number 3
Practice your communication skills! As a Tenancy Sustainment & Support Assistant, you'll need to convey empathy and clarity. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Govanhill community and making a difference.
We think you need these skills to ace Tenancy Sustainment & Support Assistant in Glasgow
Some tips for your application 🫡
Read the Job Description Carefully:Before you start writing, make sure to read the job description thoroughly. We want to see how your skills and experiences align with what we're looking for, so highlight those relevant bits in your application!
Show Your Passion:Let us know why you're excited about this role! Share your passion for helping vulnerable tenants and how you can contribute to our mission at Govanhill Housing Association. A personal touch goes a long way!
Tailor Your Application:Don’t just send a generic application. Tailor your CV and cover letter to reflect the specific requirements of the Tenancy Sustainment & Support Assistant role. We love seeing how you fit into our team!
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss any important details. We can’t wait to hear from you!
How to prepare for a job interview at EVH
✨Know the Organisation
Before your interview, take some time to research Govanhill Housing Association. Understand their mission, values, and the specific services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Compassion
As a Tenancy Sustainment & Support Assistant, empathy is key. Prepare examples from your past experiences where you've supported individuals facing challenges. Highlight your ability to connect with people and how you’ve made a positive impact on their lives.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges tenants might face and how you would approach these situations. Practising your responses can help you feel more confident during the interview.
✨Highlight Communication Skills
Strong communication is crucial in this role. Be ready to discuss how you’ve effectively communicated with diverse groups in the past. If you speak any community languages, make sure to mention this as it could be a significant advantage.
