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- Tasks: Deliver housing services, manage tenancies, and assist with rent arrears and repairs.
- Company: Join EVH, a supportive team in Glasgow focused on housing services.
- Benefits: Hybrid working, full training, and ongoing support for your career growth.
- Other info: Basic Disclosure Scotland check required for this role.
- Why this job: Make a difference in people's lives while developing your skills in a dynamic environment.
- Qualifications: Exceptional communication and organisational skills; eagerness to learn is essential.
The predicted salary is between 30000 - 40000 £ per year.
EVH in Glasgow is seeking a highly motivated individual to join their Housing Services Team. The successful candidate will deliver housing services across a variety of activities, including rent arrears, tenancy management, and repairs.
Candidates should possess exceptional communication and organisational skills and be eager to learn. Full training and support will be provided, along with the opportunity for hybrid working. A Basic Disclosure Scotland check is required for this position.
Housing Services Advisor – Customer Care & Allocations (Hybrid) in Glasgow employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Services Advisor – Customer Care & Allocations (Hybrid) in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees at EVH on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Housing Services Advisor.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and tenancy management. We can even role-play with a friend to boost our confidence and nail those responses!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or resolved issues in the past. This will demonstrate that we’re ready to tackle rent arrears and repairs head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Housing Services Advisor – Customer Care & Allocations (Hybrid) in Glasgow
Some tips for your application 🫡
Show Your Passion for Housing Services: When writing your application, let us see your enthusiasm for housing services! Share any relevant experiences or interests that highlight your motivation to help others in areas like tenancy management and repairs.
Highlight Your Communication Skills: Since this role involves a lot of interaction with customers, make sure to showcase your exceptional communication skills. Use examples from past experiences where you effectively communicated with others, whether in person or through written correspondence.
Organise Your Application Well: A well-structured application can make a big difference. Use clear headings, bullet points, and concise paragraphs to make it easy for us to read. This will also reflect your organisational skills, which are key for the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at EVH
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing Services Advisor. Brush up on topics like rent arrears, tenancy management, and repairs. Being able to discuss these areas confidently will show that you're serious about the role.
✨Show Off Your Communication Skills
Since exceptional communication is a must for this position, prepare examples of how you've effectively communicated in past roles. Think about times when you resolved conflicts or helped customers with their queries—these stories will highlight your skills.
✨Organisational Skills Matter
This role requires strong organisational abilities, so be ready to discuss how you manage your time and tasks. Consider sharing specific tools or methods you use to stay organised, especially in a hybrid working environment.
✨Be Eager to Learn
The job description mentions a willingness to learn, so express your enthusiasm for personal development. Talk about any relevant training or courses you've taken, and ask about the training opportunities they provide—this shows you're proactive and keen to grow.