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- Tasks: Lead a team in managing estates and property factoring services.
- Company: Join Glasgow West Housing Association, shaping thriving communities since 1978.
- Benefits: Enjoy 25 days leave, flexible working, and professional development opportunities.
- Why this job: Make a real impact on neighbourhood quality and resident satisfaction.
- Qualifications: Property factoring experience and customer-focused service skills required.
- Other info: Dynamic role with excellent career growth and community engagement.
The predicted salary is between 51075 - 55259 £ per year.
Salary: £51,075 - £55,259 (effective from 01/04/26)
Hours: 35 hours per week
Grade: EVH Grade 8
Contract: Permanent
Closing Date: 30 March 2026, 12:00
Glasgow West Housing Association Ltd is a voluntary, not for profit organisation and a registered charity. With history dating back to 1978, we have a vision of shaping thriving communities. We own over 1500 rented properties; and through our trading subsidiary (Glasgow West Enterprises Ltd), we provide property factoring services to just over 600 domestic and commercial properties.
We are recruiting an Estates and Factoring Manager to join our Technical Division. The successful candidate will have demonstrable property factoring experience, with a track record of providing a customer focussed service across estates and/or facilities management. This is a high-profile, hands-on role involving stakeholder engagement, and collaborative working across multiple partners and disciplines.
As line manager you will lead a multi-function team (including site-based concierge and guard patrol services) in support of our priorities. This includes day to day estates and facilities management, property factoring services in line with our Written Statement of Services, and investment in our assets. As part of the management team your focus will be enhancing the quality of our neighbourhoods, optimising performance, ensuring value for money and resident satisfaction.
The key tasks identified in the role profile are reflective of the dual focus and service need of this post.
A relevant professional or vocational qualification (HND/SCQF level 8 or above) is desirable.
In return, we offer generous EVH Terms and Conditions which include:
- 25 days annual leave and 15 public holidays, with additional leave purchase option
- Flexible working practices including flexi time, home working, enhanced occupational maternity, paternity and shared parental leave
- Defined contribution pension scheme
- Ongoing professional development & training opportunities
- Cycle to work scheme
- Travel to work loan scheme & discounted bus travel
- Annual service commitment award, long service award, additional festive leave, and access to Housing Perks voucher scheme
This post is subject to satisfactory Disclosure Check.
Closing Date: 12 noon on Monday 30 March 2026.
Interview Date: Thursday 16 April 2026.
We reserve the right to close this advert at any time, therefore early application is recommended.
Promoting Equality.
Registered as a Scottish Charity NO. SCO01667.
Estates and Factoring Manager in Glasgow employer: EVH
Contact Detail:
EVH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates and Factoring Manager in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your contacts in the property and facilities management sectors. Attend local events or join online forums where you can meet people who might know about job openings or can give you insider tips.
✨Tip Number 2
Prepare for interviews by researching Glasgow West Housing Association Ltd. Understand their mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your hands-on experience! Be ready to discuss specific examples from your past roles that demonstrate your ability to manage estates and provide excellent customer service. Use metrics if you can – numbers speak volumes!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team and contributing to our vision of thriving communities.
We think you need these skills to ace Estates and Factoring Manager in Glasgow
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your property factoring experience and customer-focused service. We want to see how your skills align with our mission of shaping thriving communities!
Showcase Your Leadership Skills: As a potential line manager, it’s crucial to demonstrate your ability to lead a multi-function team. Share examples of how you've successfully managed teams in the past and engaged stakeholders effectively.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication that gets right to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at EVH
✨Know Your Stuff
Make sure you brush up on your property factoring knowledge and the specific services Glasgow West Housing Association offers. Familiarise yourself with their Written Statement of Services and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As a potential line manager, it’s crucial to demonstrate your ability to lead a multi-function team. Prepare examples of how you've successfully managed teams in the past, focusing on stakeholder engagement and collaborative working.
✨Emphasise Customer Focus
This role is all about providing a customer-focused service. Be prepared to share specific instances where you've enhanced resident satisfaction or improved service delivery in your previous roles.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the organisation's goals, challenges in estates management, and how they measure success. This shows your genuine interest and helps you assess if it's the right fit for you.