Assistant Housing Services Officer in Glasgow

Assistant Housing Services Officer in Glasgow

Glasgow Trainee 30000 - 40000 £ / year (est.) Home office (partial)
EVH

At a Glance

  • Tasks: Join our Housing Services Team to deliver essential housing services and support.
  • Company: Pineview Housing Association, a forward-thinking employer committed to equal opportunities.
  • Benefits: Enjoy hybrid working, full training, and ongoing career development.
  • Other info: Perfect for graduates seeking a rewarding career in housing services.
  • Why this job: Make a real difference in people's lives while building your career in housing.
  • Qualifications: Customer-focused attitude, strong communication skills, and a willingness to learn.

The predicted salary is between 30000 - 40000 £ per year.

Hours: 35 hours per week

Grade: EVH Grade 6

Contract: Permanent

Closing Date: 12 noon on Monday 25th May 2026

Contract: Appointment to commence from 1st September 2026.

Description

We are looking to recruit a highly motivated and customer‑focused individual with exceptional communication and organisational skills to join our Housing Services Team. You should be able to operate effectively within a strong performance culture to deliver excellent performance results and customer care.

Responsibilities

You will play a key part in the delivery of housing services across a range of activities including rent arrears, factoring, allocations, repairs and maintenance, as well as voids, tenancy and estates management.

Qualifications

The successful candidate will ideally have relevant proven experience (not necessarily in a housing environment), be self‑motivated, keen to learn and seek out knowledge, have excellent interpersonal and communication skills, good computer literacy (ideally in Microsoft packages) and must have well‑developed accuracy and analytical skills to enable the delivery of high‑quality services for our customers. A positive ‘can do’ attitude is also essential for this role.

Training & Development

You will receive full training and ongoing support to develop your skills and career.

Additional Opportunities

This post may be suitable for a graduate trainee wishing to pursue a Career in Housing.

Benefits

We currently operate hybrid working which is regularly reviewed in consultation with staff.

Legal

A Basic Disclosure Scotland check is required for this post. Employers in Voluntary Housing (EVH) Conditions of Service and Entitlements apply to this post. Pineview Housing Association is an Equal Opportunities Employer.

Assistant Housing Services Officer in Glasgow employer: EVH

Pineview Housing Association is an excellent employer that prioritises employee development and a supportive work culture. With a commitment to hybrid working arrangements, ongoing training, and opportunities for career progression, we foster a positive environment where staff can thrive while delivering essential housing services to the community. Join us to make a meaningful impact in a role that values your contributions and encourages personal growth.

EVH

Contact Details:

EVH Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Housing Services Officer in Glasgow

Tip Number 1

Get to know the company! Research Pineview Housing Association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

Tip Number 2

Practice your communication skills! Since this role requires exceptional interpersonal abilities, consider doing mock interviews with friends or family. This will help you articulate your thoughts clearly and confidently when it counts.

Tip Number 3

Show off your organisational skills! Prepare a portfolio or examples of past experiences where you've successfully managed tasks or projects. This will demonstrate your ability to handle the responsibilities of the Assistant Housing Services Officer role.

Tip Number 4

Apply through our website! We encourage you to submit your application directly on our platform. It’s the best way to ensure your application gets noticed and shows your commitment to joining our team.

We think you need these skills to ace Assistant Housing Services Officer in Glasgow

Customer Focus
Communication Skills
Organisational Skills
Performance Management
Interpersonal Skills
Computer Literacy
Microsoft Office

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Assistant Housing Services Officer. We want to see how you can contribute to our Housing Services Team!

Show Off Your Communication Skills:Since this role requires exceptional communication, don’t hold back! Use clear and concise language in your application to demonstrate your ability to convey information effectively. Remember, we’re looking for a customer-focused individual!

Highlight Relevant Experience:Even if you haven’t worked in housing before, showcase any relevant experience that demonstrates your organisational skills and ability to deliver high-quality services. We value a positive ‘can do’ attitude, so let that shine through!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity to join our team!

How to prepare for a job interview at EVH

Know Your Stuff

Before the interview, make sure you understand the key responsibilities of the Assistant Housing Services Officer role. Familiarise yourself with areas like rent arrears, allocations, and tenancy management. This will help you answer questions confidently and show that you're genuinely interested in the position.

Show Off Your Skills

Highlight your communication and organisational skills during the interview. Prepare examples from your past experiences where you've successfully managed tasks or resolved issues. This will demonstrate your ability to thrive in a performance-driven environment.

Be Ready to Learn

Since the role requires a keen willingness to learn, be prepared to discuss how you approach new challenges. Share instances where you've sought out knowledge or training to improve your skills, showing that you're proactive and eager to grow.

Bring a Positive Attitude

A 'can do' attitude is essential for this role. During the interview, convey your enthusiasm for the position and your commitment to delivering high-quality services. A positive mindset can set you apart from other candidates!