Housing Officer - Customer-Centric Housing Hub (Edinburgh)

Housing Officer - Customer-Centric Housing Hub (Edinburgh)

Edinburgh Full-Time 31500 - 38500 Β£ / year (est.) No working from home possible
EVH

At a Glance

  • Tasks: Deliver top-notch housing services and manage tenancy, rent, and repairs enquiries.
  • Company: Wheatley Group's Wheatley Homes East, a community-focused organisation in Edinburgh.
  • Benefits: Competitive salary, supportive team environment, and opportunities for personal growth.
  • Other info: Join a dynamic team dedicated to improving community living.
  • Why this job: Make a real difference in people's lives by providing essential housing support.
  • Qualifications: Strong communication skills and a passion for customer service.

The predicted salary is between 31500 - 38500 Β£ per year.

Wheatley Group's Wheatley Homes East in Edinburgh is seeking a hub-based Housing Officer to deliver a responsive, high-quality housing service from our city hub.

You will handle tenancy management, rent and repairs enquiries, and neighbourhood issues, working with housing teams and partners to resolve customer questions at first contact and maintain accurate records and clear communication.

Housing Officer - Customer-Centric Housing Hub (Edinburgh) employer: EVH

Clyde Valley Group is an exceptional employer that prioritises innovation, collaboration, and continuous improvement in the social housing sector. With a strong commitment to employee wellbeing, we offer competitive benefits, flexible working arrangements, and ample opportunities for professional development, all within a supportive and inclusive work culture. Join us in making a meaningful impact while enjoying a great work-life balance in the vibrant community of Motherwell.

EVH

Contact Details:

EVH Recruitment Team

We think you need these skills to ace Housing Officer - Customer-Centric Housing Hub (Edinburgh)

Tenancy Management
Customer Service
Record Keeping
Communication Skills
Problem-Solving Skills
Team Collaboration
Attention to Detail