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For Companies At a Glance
- Tasks: Manage claims, prepare reports, and meet clients to ensure excellent service.
- Company: Join a friendly and experienced team at a leading insurance firm in Warwick.
- Benefits: Enjoy 26 days holiday, professional training support, and a contributory pension scheme.
- Why this job: Make a real difference by helping clients get the settlements they deserve.
- Qualifications: Experience in commercial claims handling and strong customer service skills required.
- Other info: Be part of a supportive culture that values diversity and personal wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
Overview
If you are an experienced, cross class, Commercial Claims Handler, thrive on challenge and are passionate about providing exemplary customer service you could be just the person to join our team in Warwick. You would be joining an established, solid, experienced, and friendly team, with the vacancy only arising due to a recent retirement.
Responsibilities
- Maintain a claim caseload, prepare claims analysis reports, and undertake client meetings, both virtually and face to face.
- You will be a technical referral point and assist in the training, mentoring and development of less experienced colleagues.
- Claims handling is a fast-paced, challenging environment where you are constantly learning new skills and working to ensure that our clients receive the claims settlement that they are entitled to, challenging insurers and adjusters where necessary to achieve settlements.
Requirements
- Cross class Commercial Claims Handling Experience.
- Passion for providing an exemplary level of customer service.
- CII qualification or progress towards is desirable.
- Proficient in use of Microsoft Office products, Word, Excel and PowerPoint.
- Experience in using Acturis is desirable.
- Client facing claims handling experience within a Broker is desirable.
Person Specification
- Excellent communication, interpersonal, and negotiation skills.
- Proactive attitude, with the ability to use own initiative.
- Excellent organisational skills and willingness to learn.
- The ability to work under pressure, whilst maintaining attention to detail.
- Effective teamworking skills and ability to train / mentor others.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Support with Professional qualifications and training to enhance career development.
- Contributory pension scheme.
- 24-hour support for physical and mental wellbeing.
- 1 paid volunteering day, per year, to give back to our communities.
In return you will be welcomed and supported by our Ardonagh family, joining an organisation that cares about you as a person and your wellbeing.
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Senior Claims Handler in Warwick employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler in Warwick
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Claims Handler in Warwick
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your cross-class Commercial Claims Handling experience and any relevant qualifications, like your CII progress. We want to see how you fit into our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for customer service and how you’ve tackled challenges in previous roles. Let us know why you’re excited about joining our friendly team in Warwick.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office and any experience with Acturis. We love seeing candidates who can hit the ground running, so make sure to highlight your technical skills and client-facing experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates. Plus, we’re excited to hear from you!
How to prepare for a job interview at Everywhen
✨Know Your Claims Inside Out
Make sure you brush up on your cross-class commercial claims knowledge. Be ready to discuss specific cases you've handled, the challenges you faced, and how you achieved successful settlements. This will show your expertise and passion for the role.
✨Show Off Your Customer Service Skills
Prepare examples that highlight your commitment to exemplary customer service. Think of situations where you went above and beyond for a client or resolved a tricky issue. This will demonstrate that you align with the company's values.
✨Be Ready to Train and Mentor
Since the role involves mentoring less experienced colleagues, be prepared to discuss your approach to training and development. Share any past experiences where you successfully guided others, showcasing your leadership skills.
✨Practice Your Communication and Negotiation Skills
As a Senior Claims Handler, effective communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play negotiation scenarios to prepare for potential questions during the interview.
