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- Tasks: Support the broking team with tailored insurance solutions for Commercial Motor clients.
- Company: Join The Ardonagh Group, a caring and inclusive organisation.
- Benefits: 26 days holiday, career progression, CII qualifications, and 24-hour wellbeing support.
- Why this job: Make a real impact in the insurance industry while growing your career.
- Qualifications: Experience in Commercial Motor insurance and strong communication skills required.
- Other info: Enjoy a supportive environment with opportunities for volunteering and recognition.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Senior Account Handler to support the broking team with technical expertise and deliver tailored insurance solutions for Commercial Motor clients.
Key Responsibilities
- Compile market presentations to insurer partners to secure competitive quotations.
- Handle new business and renewals, preparing quotation reports for Account Executives.
- Maintain strong relationships with clients and insurers, delivering tailored insurance solutions.
- Ensure all communications are accurately recorded in line with company policies and service standards.
Operational & Compliance Duties
- Complete all assigned processes, including:
- Answering incoming calls from clients and insurers.
- Processing vehicle changes/declarations and driver referrals.
- Issuing documentation, invoices, and refunds.
- Updating the Motor Insurance Database (MID).
- Managing client loans via finance systems.
- Handling queries from clients, insurers, and colleagues.
- Completing Letters of Indemnity and questionnaires.
Financial Administration
- Ensure unallocated cash is accounted for and processed.
- Issue chase letters for non-payments and escalation of overdue premiums.
- Liaise with Premium Credit regarding defaults and reinstating loans.
Requirements
- Solid experience in the Commercial Motor insurance market (broker or insurer level).
- Strong understanding of broking processes and market dynamics.
- Familiarity with insurance systems and documentation standards.
Person Specification
- Excellent communication and interpersonal skills.
- Proactive attitude with strong initiative.
- Highly organized with attention to detail.
- Ability to manage multiple priorities under pressure.
- Effective teamworking and collaboration skills.
- Confident in oral and written communication.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Group.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Senior Account Handler in Telford employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Account Handler in Telford
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work with Commercial Motor clients. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of broking processes and market dynamics. We want you to be confident when discussing tailored insurance solutions, so practice common interview questions and have your own ready to go!
✨Tip Number 3
Showcase your communication skills! During interviews, make sure to highlight your ability to maintain strong relationships with clients and insurers. Share examples of how you've successfully handled queries or resolved issues in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at The Ardonagh Group. So, what are you waiting for? Get that application in!
We think you need these skills to ace Senior Account Handler in Telford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Senior Account Handler role. Highlight your experience in the Commercial Motor insurance market and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for us. Mention specific experiences that demonstrate your strong communication skills and proactive attitude.
Showcase Your Technical Expertise: Since this role requires technical expertise, don’t shy away from detailing your knowledge of broking processes and insurance systems. We love seeing candidates who can hit the ground running and deliver tailored solutions for our clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Everywhen
✨Know Your Stuff
Make sure you brush up on your knowledge of the Commercial Motor insurance market. Understand the key broking processes and market dynamics, as this will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. Prepare examples of how you've maintained strong relationships with clients and insurers in the past, as this will highlight your interpersonal skills.
✨Be Organised and Detail-Oriented
Prepare to discuss how you manage multiple priorities under pressure. Bring examples of how you've handled complex tasks, like processing vehicle changes or issuing documentation, while ensuring compliance with internal procedures.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, training opportunities, or how the company supports career progression. This shows your proactive attitude and genuine interest in the role.
