At a Glance
- Tasks: Manage client accounts and provide top-notch customer service in insurance.
- Company: Join a friendly team in Bury St Edmunds with a focus on inclusivity.
- Benefits: 26 days holiday, career progression, professional qualifications, and wellbeing support.
- Why this job: Make a real difference by building strong relationships and supporting clients.
- Qualifications: Experience in insurance, proactive attitude, and strong communication skills.
- Other info: Enjoy a collaborative environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Ready for your next big career move in insurance? Join our friendly team in Bury St Edmunds as an Insurance Account Handler.
What You’ll Be Doing
- You’ll be the go‑to person for a designated portfolio of client accounts, building strong relationships and supporting them with their insurance needs.
- If you thrive on delivering excellent customer service and enjoy building rapport, this role is tailor‑made for you.
What We’re Looking For
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn – we’ll support you with qualifications such as CII or ACII.
- Confidence in communication, both over the telephone and face‑to‑face.
- A collaborative spirit and the resilience to adapt in a fast‑paced environment.
- Integrity and honesty – essential in our regulated industry and valued in our culture.
What You’ll Get In Return
- 26 days holiday plus bank holidays
- Career progression opportunities across the group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
Next Steps
Apply today and one of our team members will be in touch.
Equal Opportunities Statement
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Account Handler in Suffolk employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler in Suffolk
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for Account Handlers and practice your responses. Highlight your customer service skills and any relevant experience you have in the insurance sector to show you're the perfect fit.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm shine through. A positive attitude and a genuine interest in helping clients will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a better chance to showcase your skills and passion for the role.
We think you need these skills to ace Account Handler in Suffolk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your insurance industry experience and showcases your customer service skills. We want to see how you’ve built strong relationships in previous roles, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and explain why you’re the perfect fit. We love seeing a proactive attitude and a willingness to learn.
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your confidence in both written and verbal communication. We appreciate clarity and professionalism in your writing!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Everywhen
✨Know Your Stuff
Make sure you brush up on your insurance industry knowledge. Familiarise yourself with common terms and practices, as well as the specific services offered by the company. This will show that you're not just interested in the role, but that you understand the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered excellent customer service in the past. Think about situations where you built strong relationships or resolved issues effectively. This will demonstrate your proactive attitude and ability to thrive in a client-focused role.
✨Practice Your Communication
Since communication is key for this role, practice articulating your thoughts clearly and confidently. You might want to do mock interviews with friends or family, focusing on both phone and face-to-face scenarios to ensure you're comfortable in any setting.
✨Emphasise Your Adaptability
Be ready to discuss how you've adapted to changes in fast-paced environments. Share specific examples that highlight your resilience and collaborative spirit, as these traits are highly valued in the insurance industry.