Are you passionate about delivering exceptional customer service and have experience in the insurance industry? We’re looking for an Insurance Customer Service Advisor to join our dynamic team and make a real impact.
What You’ll Do
- Handle inbound and outbound calls with professionalism and empathy.
- Provide clear, accurate advice and support to customers on their insurance policies.
- Resolve queries efficiently while maintaining compliance with industry standards.
- Update and maintain customer records with precision and attention to detail.
What We’re Looking For
- Minimum 12 months experience in an insurance role (personal lines experience such as motor or home insurance is ideal).
- Excellent telephone manner and strong written communication skills.
- Ability to work in a fast-paced environment while delivering outstanding service.
- Strong problem-solving skills and attention to detail.
- Please note: We’re looking for candidates with insurance experience.
Why join us?
- A supportive team environment where your expertise is valued.
- Opportunities for career development and progression.
- Competitive benefits package.
If you’re ready to take the next step in your insurance career, let’s talk!
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Everywhere is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
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Customer Service Advisor in Stevenage employer: Everywhen
Everywhen in Norwich is an excellent employer, offering a dynamic hybrid role as an Insurance Advisor where you can thrive in a supportive and customer-focused environment. With a structured training plan and clear pathways for career growth, employees are encouraged to develop their skills while enjoying the benefits of a target-driven culture that rewards performance with bonuses. Join us to be part of a team that values your contributions and fosters a positive work-life balance.
