Senior Account Handler

Senior Account Handler

Wokingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build strong client relationships and manage insurance accounts with professionalism.
  • Company: Join The Ardonagh Group, a growing business in the insurance industry.
  • Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
  • Why this job: Be part of a fun, flexible team that values your growth and contributions.
  • Qualifications: 3-5 years in commercial broking; experience with Acturis is a plus.
  • Other info: Diversity and inclusion are at our core; we empower you to be your true self.

The predicted salary is between 36000 - 60000 £ per year.

Do you have strong experience working in the Commercial Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Insurance Account Handler within our excellent team in Winnersh.

Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

  • Strong experience in an Account Handler position with exposure to a Commercial lines book of business
  • Knowledge with Acturis
  • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
  • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
  • Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
  • Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
  • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
  • Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be

In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays, increasing with length of service
  • Opportunity to progress your career across the entire Everywhen family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB #LI-Hybrid #LI-TM1 IND01

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Senior Account Handler employer: Everywhen

At The Ardonagh Group, we pride ourselves on being an exceptional employer that values your growth and wellbeing. As a Senior Account Handler, you will enjoy a supportive work culture that encourages collaboration and innovation, alongside benefits such as 26 days of holiday, professional development opportunities, and a commitment to diversity and inclusion. Join us in a thriving environment where your contributions are recognised and rewarded, making a meaningful impact in the insurance industry.
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Contact Detail:

Everywhen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Account Handler

✨Tip Number 1

Network within the insurance industry by attending relevant events or joining professional groups. This can help you connect with potential colleagues and employers, making it easier to learn about job openings like the Senior Account Handler position.

✨Tip Number 2

Familiarise yourself with the latest trends and regulations in the insurance sector. Being knowledgeable about current market conditions will not only boost your confidence but also impress potential employers during conversations.

✨Tip Number 3

Consider reaching out directly to the hiring manager or recruitment consultant via LinkedIn. A personalised message expressing your interest in the role can set you apart from other candidates and show your enthusiasm for the position.

✨Tip Number 4

Prepare for potential interviews by practising common questions related to account handling and client management. Demonstrating your ability to handle real-life scenarios will showcase your expertise and readiness for the role.

We think you need these skills to ace Senior Account Handler

Commercial Broking Experience
Client Relationship Management
Insurance Product Knowledge
Quoting and Placing Cover
Renewal Management
Mid-Term Adjustments Handling
FCA Regulation Compliance
Complaint Resolution
Customer Service Excellence
Analytical Skills
Proactive Problem Solving
Team Collaboration
Communication Skills
Adaptability
Entrepreneurial Spirit

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your relevant experience in the insurance industry, particularly any commercial broking experience. Use specific examples to demonstrate how you've built strong client relationships and handled various insurance products.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your proactive approach and ability to foster relationships, as these are key qualities they are looking for in a Senior Account Handler.

Showcase Relevant Skills: Emphasise skills that align with the job description, such as your analytical abilities, initiative, and entrepreneurial spirit. Provide examples of how you've successfully managed client requirements and ensured compliance with regulations.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which is crucial in the insurance industry.

How to prepare for a job interview at Everywhen

✨Showcase Your Industry Knowledge

Make sure to brush up on your knowledge of the insurance industry, especially regarding commercial broking. Be prepared to discuss recent trends, regulations, and how they impact client relationships.

✨Demonstrate Relationship-Building Skills

Since the role focuses heavily on fostering client relationships, come prepared with examples of how you've successfully built trust and rapport with clients in the past. Highlight your communication skills and ability to understand client needs.

✨Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities, particularly in handling complaints or mid-term adjustments. Think of specific scenarios where you successfully navigated challenges and what the outcomes were.

✨Exhibit a Proactive Attitude

The company values initiative and entrepreneurial spirit. Be ready to share instances where you identified opportunities for growth or improvement within your previous roles, showcasing your proactive approach to work.

Senior Account Handler
Everywhen
Location: Wokingham
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  • Senior Account Handler

    Wokingham
    Full-Time
    36000 - 60000 £ / year (est.)
  • E

    Everywhen

    50-100
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