At a Glance
- Tasks: Lead and motivate a team of Account Handlers to deliver exceptional client services.
- Company: Join Everywhen, a supportive organisation that values your wellbeing and career growth.
- Benefits: 26 days holiday, career progression, CII qualifications, pension scheme, and mental health support.
- Other info: Inclusive workplace with opportunities for personal and professional development.
- Why this job: Make a real impact by driving performance and service standards in a dynamic environment.
- Qualifications: Experience in team management, client relationships, and a strong commercial focus.
The predicted salary is between 40500 - 49500 £ per year.
The Broking Service Manager role will lead teams of Account Handlers and be responsible for the delivery of placement strategy and client services. The role is required to motivate, guide and coach a team of Account Handlers to support the Account Executives to deliver growth through improved retention, cross-sales or new client sales and by doing so contribute to Branch.
In the Broking Service Manager role you will have overall accountability for the performance of the Account Handlers, providing them with development plans, ensuring they are trained and equipped to perform their role, together with supporting them on more complex client issues. The primary focus of this role is to lead, motivate and drive performance and service standards for a team of Account Handlers – providing them with direction and guidance, in order for them to meet their targets, providing support and guidance on client issues as required.
- Drive and implement the placement strategy focusing on improving income and leverage with insurers.
- Work in collaboration with your Branch Director to implement and deliver Branch strategies.
- Provide support and guidance on placement technical issues.
- Lead and support the team to drive growth through improved retention, cross sales/up sales and new client sales.
- Ensure all aspects for people management are completed in line with business requirements.
- Manage workloads and problem solving.
- Service own clients.
What experience do you need?
- Proven track record of managing teams to support delivery of revenue targets within a regulatory framework.
- A robust understanding of business processes and performance levers.
- Strong manager, with a commercial focus and financial awareness, e.g. understanding of the external market, company performance, market intelligence, business drivers, etc.
- Risk management frameworks in a regulatory environment.
- Experience of managing client relationships.
- Ability to coach, mentor and guide others.
- Ability to build and maintain relationships with teams and stakeholders across the business at all levels.
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Broking Services Manager - Commercial Insurance in Sandbach employer: Everywhen
Everywhen in East Grinstead is an exceptional employer, offering a dynamic work culture that prioritises client relationships and employee well-being. With flexible hybrid working options, a competitive salary, and a generous bonus structure, employees are empowered to thrive both professionally and personally. The company fosters growth opportunities, ensuring that team members can develop their skills while contributing to the success of the UK's largest independent insurance broker.
StudySmarter Expert Advice🤫
We think this is how you could land Broking Services Manager - Commercial Insurance in Sandbach
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Everywhen). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Everywhen. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Broking Services Manager - Commercial Insurance in Sandbach
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Everywhen.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Everywhen. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Everywhen
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Everywhen to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Everywhen, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Everywhen's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
