Development Executive in Norwich

We're looking for a proactive and ambitious Development Executive to join our team and play a key role in driving revenue growth across our PC & PL business. This is an exciting opportunity for a relationship-focused sales professional who thrives on identifying new opportunities, building strong networks, and converting prospects into long-term clients. You'll represent the business externally, attend networking events, develop referral partnerships, and work closely with colleagues to deliver sustainable new business growth. If you're commercially minded, passionate about delivering exceptional customer experiences, and motivated by achieving results, we'd love to hear from you.

What You'll Be Doing?

As a Development Executive, you'll be responsible for generating and converting new business opportunities while delivering an exceptional customer journey throughout the sales process. Key responsibilities include:

• Building and maintaining a strong pipeline of prospective clients through targeted sales campaigns, referrals, networking, and business development activities.
• Re-engaging lapsed and cancelled clients to identify new opportunities and support revenue growth.
• Working closely with Commercial, PC & PL teams to maximise referral opportunities and conversion rates.
• Developing relationships with insurer panels to better understand market appetite and align client opportunities accordingly.
• Acting as the first point of contact for new clients and managing their insurance requirements efficiently and accurately.
• Maintaining regular communication with prospective clients throughout the sales cycle, from initial engagement through to successful placement.
• Researching, attending, and leveraging networking events to generate new business opportunities.
• Developing and supporting branch networking and event plans.
• Identifying emerging market trends and business opportunities to support commercial growth strategies.
• Ensuring all client information is accurately recorded and maintained in line with regulatory and operational requirements.

Delivering Outstanding Client Experience

You'll play a vital role in ensuring clients receive a professional, responsive, and tailored service by:

• Understanding client needs and recommending suitable solutions.
• Building long-term relationships based on trust and service excellence.
• Managing client concerns promptly and effectively.
• Gathering and acting upon customer feedback to continuously improve service delivery.
• Supporting Consumer Duty principles and always putting customer outcomes first.

Stakeholder & Relationship Management

Success in this role requires strong collaboration and relationship-building skills. You'll:

• Build relationships with key decision-makers, partners, and stakeholders.
• Work closely with internal teams to develop client-focused solutions.
• Share market insights, opportunities, and best practices across the business.
• Keep stakeholders informed with clear communication and regular updates.
• Support colleagues and contribute to a positive, high-performing team culture.

Compliance & Risk Management

You'll be expected to:

• Adhere to FCA regulations, Treating Customers Fairly (TCF) principles, and all company policies.
• Promote ethical and professional sales practices.
• Maintain accurate records and ensure data is handled in accordance with GDPR requirements.
• Identify and appropriately manage risks associated with sales activities and client interactions.
• Champion governance, compliance, and customer-focused behaviours across all activities.

About You

We're looking for someone who can confidently build relationships, create opportunities, and deliver results. You'll ideally have:

• A proven track record within sales, business development, or client acquisition.
• Strong networking and relationship-building skills.
• Confidence communicating with new clients both face-to-face and over the phone.
• The ability to manage a pipeline effectively and prioritise competing demands.
• Experience working with stakeholders across multiple levels.
• A proactive, self-motivated approach with strong commercial awareness.
• Knowledge of current market and business development trends.
• Excellent organisation, attention to detail, and administrative skills.
• A creative and innovative approach to winning new business.
• Experience within insurance, financial services, or a regulated environment would be advantageous.

Why Join Us?

Opportunity to make a direct impact on business growth. A highly collaborative and supportive team environment. Exposure to senior stakeholders and key industry partners. Ongoing development and career progression opportunities. The chance to build your professional profile through networking and business development activities. You will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the benefits are:

• Holiday entitlement of 26 days plus bank holidays.
• Opportunity to progress your career across the entire Group.
• Gain CII or ACII qualifications to boost your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour support for physical and mental wellbeing.
• 1 days paid volunteering day to give back to our communities.
• The Spotlight Awards, where we shine a light on the brightest talent across our group.

Apply Now

If you're a motivated sales professional who enjoys building relationships, creating opportunities, and delivering outstanding client outcomes, we'd love to hear from you. Apply today and help us drive the next stage of our growth journey.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.