At a Glance
- Tasks: Manage claims for professional indemnity clients and resolve issues quickly.
- Company: Join a fast-paced team at a leading insurance company in Manchester.
- Benefits: 26 days holiday, career progression, and wellness support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a customer champion and make a real difference in people's lives.
- Qualifications: Experience in commercial claims and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Claims Handler to join our fast‑paced team in Manchester. If you are an experienced commercial lines Claims Handler who thrives on a challenge and is a real customer champion you could be just the person to join our team. Experience in Professional Indemnity claims would be an advantage. Claims is at the forefront of our service. Our clients rely upon us to deliver when they most need us, resolve issues, keep them in the loop and generally fight their corner.
The role exists to manage claims for our professional indemnity clients (construction, Solicitors, Accountants) keeping them updated and quickly resolving issues as they arise. As well as maintaining a claim caseload, you will prepare claims analysis reports and assist with the training and development of more junior colleagues. Claims is a fast‑paced environment where you are constantly learning new things and brokering solutions our clients are happy with; no two days are the same.
Requirements
- Technical knowledge of commercial claims, preferably professional indemnity insurance
- Strong Customer Service Experience
- Microsoft Office knowledge – Word, Outlook, Excel
Person Specification
- Excellent communication and interpersonal skills
- Proactive attitude, with the ability to use initiative
- Excellent organisational skills
- The ability to work under pressure, while maintaining attention to detail
- Effective teamworking skills
- Confident oral and written communication skills
- Willingness to learn
- Resilience, to enable you to deal with problems and constructive criticism
Please note, due to annual leave, interview booking will not take place until early July.
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- 35 hour working week
- Opportunity to progress your career across the entire Ardonagh family
- Award‑winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24‑hour Employee Assistance support for you and your family’s physical and mental wellbeing
- Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more
- One day paid volunteering to give back to our communities
- Ardonagh Community Trust (ACT) – raising funds for charity with donation matching in your local community
- The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.
We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.
Claims Handler in Manchester employer: Everywhen
Join our dynamic team in Manchester as a Claims Handler, where you will thrive in a fast-paced environment that champions customer service and professional growth. With 26 days of holiday plus bank holidays, a supportive learning and development programme, and a commitment to employee wellbeing, we offer a workplace that values your contributions and encourages you to reach your full potential. Be part of a company that not only invests in your career but also gives back to the community through initiatives like paid volunteering and charity support.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Manchester
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Everywhen). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Everywhen. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Handler in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Everywhen.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Everywhen. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Everywhen
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Everywhen to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Everywhen, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Everywhen's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
