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For Companies At a Glance
- Tasks: Support clients, build relationships, and provide top-notch customer service.
- Company: Join the UK's largest independent Insurance Brokers with a caring culture.
- Benefits: 26 days holiday, pension scheme, and opportunities for professional qualifications.
- Why this job: Make a real impact in a supportive environment with flexible working options.
- Qualifications: Experience in the insurance industry and a passion for customer service.
- Other info: Great career progression and a commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Be among the first applicants for an Insurance Account Handler role based in Tonbridge. This opportunity is with the UK’s largest independent Insurance Brokers. The role offers Monday to Friday work (no weekends), a basic salary relative to experience, and a generous bonus structure. We are open to hearing from people from all backgrounds and offer hybrid and flexible working options. When you join, you will be supported by our Ardonagh family and will be welcomed into an organisation that cares about your wellbeing.
Responsibilities
- Support a designated client portfolio as their first point of contact, build strong relationships, and assist with queries as they arise.
- Provide excellent customer service and contribute to a positive client experience.
- Represent the company’s values in all client interactions, both on the phone and in person.
Qualifications and attributes
- Some experience of the Insurance Industry is essential.
- Ability to bring your best self to work every day and provide the best possible client experience.
- Proactive, uses initiative, and demonstrates an entrepreneurial spirit.
- Willingness to learn and be curious; opportunities to gain qualifications are available.
- Confidence to work with clients both on the phone and face to face; customer service experience is important.
- Team player with a positive outlook, collaborative, resilient to change.
- Honesty and integrity in a financially regulated environment.
Benefits
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress across the Ardonagh family.
- Gain CII or ACII qualifications to boost knowledge and career prospects.
- Pension scheme.
- 24-hour support for physical and mental wellbeing.
- 1 paid volunteering day per year.
- The Spotlight Awards recognizing talent across the group.
Please note: This employer is an equal opportunities employer with a commitment to diversity, equity and inclusion. We conduct relevant employment checks if your application is successful. We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Insurance Account Handler in Kent employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler in Kent
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, attend local events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews! Research common questions for Insurance Account Handler roles and practice your responses. We recommend using the STAR method to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether in person or virtually, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Insurance Account Handler in Kent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Account Handler role. Highlight any relevant experience in the insurance industry and showcase your customer service skills. We want to see how you can bring your best self to work!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share specific examples of how you've built strong client relationships in the past, as this aligns with our values.
Showcase Your Initiative: We love proactive candidates! In your application, mention instances where you've taken the initiative or demonstrated an entrepreneurial spirit. This will show us that you're ready to contribute positively to our team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at Everywhen
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry. Familiarise yourself with common terms and practices, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships and providing excellent service, prepare examples from your past experiences where you've gone above and beyond for a client. Highlight your ability to handle queries effectively and maintain a positive attitude.
✨Be Proactive and Curious
Demonstrate your entrepreneurial spirit by discussing how you've taken initiative in previous roles. Show that you're eager to learn and grow within the company, especially regarding gaining qualifications like CII or ACII.
✨Emphasise Teamwork and Positivity
This company values collaboration and a positive outlook. Be ready to share instances where you've worked well in a team and how you’ve contributed to a positive work environment. Your attitude can make a big difference!
