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- Tasks: Support clients and manage queries while building strong relationships.
- Company: Join the UK's largest independent insurance broker, Everywhen.
- Benefits: 26 days holiday, career progression, and support for qualifications.
- Why this job: Make a real impact in a supportive and inclusive environment.
- Qualifications: Experience in insurance and excellent customer service skills required.
- Other info: Enjoy a positive workplace with opportunities for personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Insurance Account Handler within our friendly team based in Winnersh.
Joining us as an Insurance Account Handler means you\’ll benefit from working Monday to Friday (no weekends here!), a basic salary relative to your experience, a generous bonus structure and all the great benefits of working with the UK’s largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers if the 9‑5 life isn’t for you.
Responsibilities
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship‑building with our clients will be the key to your success.
Qualifications
Some experience of the Insurance Industry is essential for this role; the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face‑to‑face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24‑hour support for physical and mental wellbeing
- 1 day paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
How to Apply
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is part of the Ardonagh Group which spans the breadth of the insurance sector and is powered by more than 9000 employees. We are an equal opportunities employer who are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No agencies please.
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Insurance Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Insurance Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research Everywhen and understand their values and services. Be ready to discuss how your experience aligns with their needs, especially your customer service skills and proactive approach.
✨Tip Number 3
Show off your personality! When you get the chance to meet face-to-face or chat over the phone, let your enthusiasm shine through. Remember, they’re looking for someone who fits into their team culture, so be yourself!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Everywhen team and ready to take that next step in your career.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Account Handler role. Highlight your experience in the insurance industry and any relevant customer service skills. We want to see how you can support our clients and build those strong relationships!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your proactive attitude and willingness to learn. Let us know why you're excited about joining Everywhen and how you can contribute to our team.
Showcase Your Customer Service Skills: Since this role is all about client interaction, make sure to highlight your excellent customer service skills. Share examples of how you've managed queries and built relationships in previous roles – we love seeing that initiative!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity to join our fantastic team!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as any recent changes or trends. This will show that you're proactive and genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves a lot of client interaction, be ready to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to help a client, and be prepared to discuss these during the interview.
✨Demonstrate Your Team Spirit
Everywhen values teamwork, so be sure to highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, and emphasise your positive attitude and resilience in challenging situations.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the company culture, opportunities for career progression, or support for gaining qualifications like CII/ACII. It shows that you're engaged and serious about the position.
