Insurance Account Handler
Insurance Account Handler

Insurance Account Handler

Stevenage Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients, build relationships, and assist with queries in a dynamic environment.
  • Company: Join the UK's largest independent Insurance Brokers with a focus on teamwork.
  • Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
  • Why this job: Perfect for those who love customer service and want to make a difference.
  • Qualifications: Experience in SMEs and Commercial Combined Insurance is essential.
  • Other info: Diverse and inclusive workplace with opportunities for personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Overview

Insurance Account Handler role based in Stevenage. Monday to Friday (no weekends). Competitive basic salary relative to experience plus a generous bonus structure and benefits as part of the UK’s largest independent Insurance Brokers.

Responsibilities

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and assisting with queries as they arise. This role is ideal if you enjoy customer service or sales, with relationship-building being key to success.

Requirements

Some experience of SMEs and Commercial Combined Insurance Industry is essential. Other requirements relate to your approach and attitude:

  • Bring your best self to work every day to give clients the best possible experience
  • Be proactive, use your initiative and demonstrate entrepreneurial spirit
  • Confidence to work with clients by phone and email; customer service experience is important
  • Work well with your team, stay positive, collaborative and adaptable
  • Demonstrate honesty and integrity—important within a financially regulated organisation

Benefits

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress across the Ardonagh family
  • Gain CII or ACII qualifications to boost knowledge and career prospects
  • Pension scheme
  • 24-hour support for physical and mental wellbeing
  • 1 day paid volunteering
  • The Spotlight Awards to recognise talent across the group

Additional information

Equal opportunities employer; commitment to a diverse, inclusive workplace. Employment checks may be conducted if your application is successful. Note to recruiters: unsolicited CVs from agencies will not be paid unless requested in writing and a signed agreement is in place. We may close a vacancy early if sufficient quality or number of applications are received.

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Insurance Account Handler employer: Everywhen

As the UK’s largest independent Insurance Brokers, we pride ourselves on fostering a supportive and dynamic work environment in Stevenage. Our employees enjoy a competitive salary, generous bonuses, and extensive benefits, including 26 days of holiday and opportunities for professional development through CII qualifications. With a strong emphasis on teamwork, integrity, and employee wellbeing, we are committed to creating a diverse and inclusive workplace where every team member can thrive.
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Contact Detail:

Everywhen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Insurance Account Handler

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Insurance Account Handler role. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for those interviews! Research common questions for account handler roles and practice your responses. Make sure to highlight your customer service experience and relationship-building skills, as these are key to impressing potential employers.

✨Tip Number 3

Show off your personality! When you get the chance to meet with hiring managers, be yourself and let your enthusiasm shine through. They want to see that you’re proactive and ready to bring your best self to work every day.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!

We think you need these skills to ace Insurance Account Handler

Customer Service
Relationship Building
Proactivity
Initiative
Entrepreneurial Spirit
Confidence in Communication
Team Collaboration
Adaptability
Honesty and Integrity
Experience in SMEs
Commercial Combined Insurance Knowledge
Sales Skills
Positive Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience that match the Insurance Account Handler role. Highlight any customer service or sales experience, especially in the SMEs and Commercial Combined Insurance Industry.

Craft a Compelling Cover Letter: Use your cover letter to showcase your personality and enthusiasm for the role. Mention how you can bring your best self to work and build strong relationships with clients, as this is key to success in this position.

Showcase Your Initiative: In your application, give examples of how you've been proactive in previous roles. We love candidates who demonstrate an entrepreneurial spirit and can think on their feet when assisting clients.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Everywhen

✨Know Your Insurance Stuff

Make sure you brush up on your knowledge of SMEs and Commercial Combined Insurance. Familiarise yourself with common queries clients might have, as well as the products and services offered by the company. This will show that you're proactive and ready to hit the ground running.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've excelled in customer service or sales. Think about how you built relationships with clients and resolved their issues. This will demonstrate your ability to be the first point of contact and provide the best possible experience for clients.

✨Be Ready to Collaborate

Since teamwork is key, think of instances where you've worked well with others. Be prepared to discuss how you stay positive and adaptable in a team setting. This will highlight your collaborative spirit and fit within the company's culture.

✨Demonstrate Integrity and Initiative

In a financially regulated environment, honesty and integrity are crucial. Prepare to discuss how you’ve handled sensitive situations in the past. Also, think of ways you've taken initiative in previous roles, showcasing your entrepreneurial spirit and proactive approach.

Insurance Account Handler
Everywhen
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  • Insurance Account Handler

    Stevenage
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-10-24

  • E

    Everywhen

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