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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team culture.
- Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
- Why this job: No weekends, flexible working, and opportunities to gain industry qualifications.
- Qualifications: Customer service experience, proactive attitude, and a willingness to learn.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 28800 - 48000 £ per year.
Overview
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Dudley.
Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
Responsibilities
So, what does the role of an Insurance Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Qualifications
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
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Insurance Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Insurance Account Handler role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions related to customer service and relationship-building. We recommend doing mock interviews with friends or family to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, whether in person or virtually, let your enthusiasm for the role shine through. Remember, they’re looking for someone who fits into their friendly team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Everywhen.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Personable: Since this role is all about building relationships, let your personality shine through in your application. We’re looking for someone who can connect with clients, so a friendly tone can go a long way!
Tailor Your Application: Take a moment to tailor your CV and cover letter to the job description. We love seeing candidates who take the time to understand what we’re looking for and reflect that in their application.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Stuff
Brush up on your insurance knowledge before the interview. Familiarise yourself with common terms and concepts in the industry, as well as the specific services offered by the company. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you excelled in customer service or sales. Think about how you built relationships with clients and resolved their issues. This is crucial for the role, so make sure to highlight your strengths in this area.
✨Be Proactive and Engaging
During the interview, demonstrate your proactive nature by asking insightful questions about the company and the role. Show enthusiasm and a willingness to learn, as this will resonate well with the interviewers and reflect your entrepreneurial spirit.
✨Emphasise Teamwork and Adaptability
Discuss your ability to work collaboratively within a team and adapt to changes. Share specific instances where you successfully navigated challenges or changes in your previous roles. This will illustrate your resilience and positive outlook, which are key traits for success in this position.
