At a Glance
- Tasks: Manage a portfolio of commercial insurance clients and build strong relationships.
- Company: Join one of the UK's largest independent insurance brokers in Dudley.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by advising businesses and enhancing client satisfaction.
- Qualifications: Experience in commercial insurance and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
Are you an experienced insurance professional looking to develop your career with one of the UK's largest independent insurance brokers? We're looking for a Commercial Account Handler to join our growing team in Dudley. This is an excellent opportunity for someone with experience in commercial insurance who enjoys building strong client relationships, delivering outstanding service, and being a trusted adviser to businesses across a wide range of sectors.
Working closely with Account Executives and insurers, you'll play a key role in managing and developing a portfolio of commercial clients, ensuring their insurance programmes continue to meet their evolving needs.
What You'll Be Doing
- Managing a portfolio of commercial insurance clients across a range of industries.
- Building strong relationships with customers and becoming their day-to-day point of contact.
- Preparing and negotiating renewals with insurers.
- Handling mid-term adjustments, policy changes and renewals.
- Obtaining quotations and presenting suitable insurance solutions.
- Working closely with Account Executives to deliver excellent client outcomes.
- Liaising with insurers to negotiate competitive terms and cover.
- Ensuring all customer interactions meet FCA and regulatory requirements.
- Providing a professional and responsive service, identifying opportunities to enhance client retention and satisfaction.
What We're Looking For
- Previous experience in a Commercial Account Handler, Insurance Account Handler, Broker Support or similar insurance role.
- Knowledge of commercial insurance products, including Property, Liability, Motor Fleet, Professional Indemnity or Commercial Combined policies.
- Strong communication and relationship-building skills.
- Excellent attention to detail and organisational skills.
- The ability to manage multiple priorities in a fast-paced environment.
- A proactive approach and a genuine passion for providing excellent customer service.
- Progress towards, or an interest in studying towards, CII qualifications would be advantageous.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
As an Everywhen colleague, you will be expected to uphold our values, act professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect all colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Commercial Account Handler in Dudley employer: Everywhen
Everywhen in East Grinstead is an exceptional employer, offering a dynamic work culture that prioritises client relationships and employee well-being. With flexible hybrid working options, a competitive salary, and a generous bonus structure, employees are empowered to thrive both professionally and personally. The company fosters growth opportunities, ensuring that team members can develop their skills while contributing to the success of the UK's largest independent insurance broker.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Account Handler in Dudley
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Everywhen). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Everywhen. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Commercial Account Handler in Dudley
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Everywhen.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Everywhen. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Everywhen
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Everywhen to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Everywhen, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Everywhen's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
