At a Glance
- Tasks: Lead a team in managing client relationships and ensuring top-notch insurance services.
- Company: Join a forward-thinking insurance firm committed to diversity and inclusion.
- Benefits: Competitive salary, supportive work culture, and opportunities for personal growth.
- Other info: Dynamic environment with a focus on teamwork and professional development.
- Why this job: Make a real impact by building trusted client relationships in the insurance industry.
- Qualifications: Extensive insurance broking experience and strong relationship-building skills.
The predicted salary is between 40000 - 50000 € per year.
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
So, what does the role of a Broking Services Manager here involve?
- Responsible for the day‑to‑day management of your team and supporting your Team Director who will maintain overall responsibility for the Commercial Team book of business.
- Ensuring the Account Handlers undertake accurate processing of renewals and work within the confines of the company processes and procedures.
- Responsible for management administration for Account Handlers (holidays, sickness, absence).
- Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team.
- Deal with performance issues for the team and conduct matters quickly and appropriately.
- Responsible for the setting of personal training plans and carrying out appraisals for your direct reports.
- As part of the Account Handler role you will provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium.
- Deal with new business, mid‑term adjustments and renewals in the relevant markets according to company terms and conditions.
- Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience.
What experience does a Broking Services Manager need?
- It’s essential that you have extensive insurance broking experience as you will be offering a complete commercial experience to existing customers.
- You will have the ability to prioritise and organise own workload to ensure deadlines are adhered to.
- You need to have excellent relationship skills, have enthusiasm and be a problem solver.
- It would be advantageous if you have some team leader or people management experience.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Broking Services Manager in Croydon employer: Everywhen
At Everywhen, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to diversity, equity, and inclusion ensures that every employee feels valued and empowered to reach their full potential. With ample opportunities for professional growth and a supportive team environment, the role of Broking Services Manager here is not just a job, but a meaningful career path in the thriving insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Broking Services Manager in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Broking Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the team and how you can contribute to building strong client relationships.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and client service. Use specific examples from your past experience to demonstrate your skills and problem-solving abilities. We want to see you shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for joining our team and helps us keep track of all the amazing candidates like you.
We think you need these skills to ace Broking Services Manager in Croydon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your insurance broking experience and any team leadership roles you've had. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Broking Services Manager role. Share specific examples of how you've built strong client relationships and managed teams effectively.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention instances where you've tackled challenges head-on. We love candidates who can demonstrate their problem-solving abilities, especially in the fast-paced insurance industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the latest trends in the industry, key regulations, and how they impact broking services. This will show that you're not just experienced but also current and engaged with the field.
✨Showcase Your Leadership Skills
As a Broking Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, dealt with performance issues, or implemented training procedures. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Build Rapport with Interviewers
Since relationship-building is crucial in this role, practice establishing rapport during the interview. Be personable, listen actively, and engage with your interviewers. This will reflect your ability to build strong, trusted relationships with clients and colleagues alike.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you've had to prioritise tasks, manage workloads, or resolve conflicts within your team. Having these examples ready will help you shine during the interview.
