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For Companies At a Glance
- Tasks: Support clients with queries and build strong relationships in a dynamic environment.
- Company: Join the UK's largest independent Insurance Brokers with a supportive culture.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Why this job: Make a real impact by providing excellent customer service and developing your skills.
- Qualifications: Customer service experience preferred; training provided for those new to insurance.
- Other info: Enjoy a vibrant workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Are you looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our Personal Lines team based in Cromer. Joining us as a Personal Lines Account Handler means you'll earn a basic salary relative to your experience as well as a competitive bonus structure. You’ll also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.
Role purpose
So, what does the role of a Personal Lines Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
Requirements
What are we looking for in our Account Handlers? Insurance Industry experience is preferred for this role but isn’t essential as training will be provided, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Confidence to work with clients both on the phone as well as by email, so experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
Benefits and culture
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 day paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
Location and requirements
This role is primarily based in Cromer but you will also be required to work at our office in Drayton, Norwich from time to time. Therefore candidates who hold a full UK driving licence are preferred.
Next steps
So, what are you waiting for? Apply today and one of our team will be in touch.
Insurance Account Handler - Personal Lines in Cromer employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Account Handler - Personal Lines in Cromer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Everywhen family. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your people skills! Since this role is all about building relationships, think of examples from your past experiences where you've excelled in customer service or sales. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your proactive side! We love candidates who take the initiative. Think about how you can demonstrate your entrepreneurial spirit in the interview. Maybe suggest ideas on how to improve client interactions or share how you've tackled challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. So, hit that apply button and let’s get the ball rolling!
We think you need these skills to ace Insurance Account Handler - Personal Lines in Cromer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the role of an Insurance Account Handler. Highlight any customer service or sales experience, as well as your ability to build relationships with clients.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re the perfect fit for our Personal Lines team. Don’t forget to mention your proactive attitude and entrepreneurial spirit!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application demonstrates your communication skills. Be clear, concise, and engaging in your writing to reflect how you’d interact with clients.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Everywhen
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of the insurance industry, especially personal lines. Familiarise yourself with common terms and concepts, as well as the company’s values and services. This will show that you're genuinely interested and prepared.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with clients, be ready to share examples of how you've excelled in customer service or sales roles. Think of specific situations where you went above and beyond for a client, as this will highlight your proactive nature and ability to connect with people.
✨Demonstrate Your Team Spirit
The company values collaboration, so be prepared to discuss how you work well within a team. Share experiences where you contributed to a group project or supported colleagues, showcasing your positive outlook and resilience in adapting to changes.
✨Be Authentic and Honest
Integrity is key in the insurance sector. During the interview, be yourself and communicate openly about your experiences and motivations. This will not only align with the company's values but also help build trust with your potential employer.
