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- Tasks: Handle claims from start to finish, liaising with clients and insurers.
- Company: Join The Ardonagh Group, a fast-growing leader in the insurance industry.
- Benefits: Enjoy 26 days holiday, career progression, and 24-hour wellbeing support.
- Why this job: Be part of a supportive team that values your growth and wellbeing.
- Qualifications: Experience in handling motor, liability, and property claims is preferred.
- Other info: This is an entry-level, full-time position with opportunities for continuous training.
The predicted salary is between 28800 - 43200 £ per year.
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Recruitment Consultant at The Ardonagh Group
Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.
This role can be undertaken at our offices in Winnersh and Milton Keynes.
Objectives And Responsibilities
- Efficiently handle all claims allocated to the job holder – job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To conduct the business of the company at all times in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
- To undertake any other tasks as may reasonably be required by the company.
What We Are Looking For In a Claims Handler
- Ideally you will have experience of dealing with a varied portfolio of motor, liability & property related claims.
- Excellent customer care experience.
- General Insurance principles and practice.
- A strong work ethic and time management skills to efficiently handle a large caseload.
- Class of risk, product, and market knowledge
- General Insurance regulation & business ethics
- IT proficient
- Numeracy & Literacy
Benefits
In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.
So, what are you waiting for? Come and be a key part of a market-leading, fast-growing company.
#AIB
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Finance and Sales
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Industries
Insurance
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Claims Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Handler
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Claims Handler. Understanding the nuances of handling claims from cradle to grave will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Claims Handlers. Engaging with them can provide insights into the role and may even lead to referrals that could boost your application.
✨Tip Number 3
Stay updated on general insurance principles and regulations. Showing that you are knowledgeable about current practices can set you apart from other candidates and demonstrate your commitment to the field.
✨Tip Number 4
Prepare to discuss your customer care experience in detail. Since excellent customer service is crucial for this role, having specific examples ready can help you illustrate your skills effectively during the interview process.
We think you need these skills to ace Claims Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Claims Handler. Familiarise yourself with the key tasks such as handling claims from cradle to grave and liaising with various stakeholders.
Tailor Your CV: Highlight your relevant experience in dealing with motor, liability, and property-related claims. Emphasise your customer care experience and any knowledge of general insurance principles that aligns with the job description.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that make you a good fit, such as your strong work ethic, time management skills, and IT proficiency.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the insurance industry.
How to prepare for a job interview at Everywhen
✨Know Your Claims
Familiarise yourself with the types of claims you will be handling, such as motor, liability, and property-related claims. Be prepared to discuss your experience with these areas and how you can apply your knowledge to the role.
✨Demonstrate Customer Care Skills
Since excellent customer care is crucial for a Claims Handler, think of examples from your past experiences where you provided outstanding service. Highlight your ability to communicate effectively and handle difficult situations with empathy.
✨Understand Regulatory Requirements
Brush up on general insurance principles and regulations. Being able to articulate your understanding of compliance and ethical practices will show that you are serious about adhering to company policies and procedures.
✨Showcase Your Time Management Skills
With a large caseload to manage, it's important to demonstrate your time management abilities. Prepare to discuss how you prioritise tasks and ensure efficiency in your work, perhaps by sharing specific strategies or tools you use.