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- Tasks: Evaluate call quality and provide feedback to enhance client interactions.
- Company: Leading UK comparison service with a focus on high standards.
- Benefits: Competitive salary, positive work environment, and growth opportunities.
- Why this job: Make a real difference in client experiences while ensuring compliance.
- Qualifications: Strong attention to detail and excellent communication skills.
- Other info: Full-time role with opportunities for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading UK comparison service is looking for a Call Listening Administrator to ensure high standards in client interactions. In this role, you will listen to and evaluate call quality, providing feedback for improvement while ensuring compliance with industry regulations.
Ideal candidates will possess strong attention to detail, excellent communication skills, and the ability to work independently.
This full-time position offers a competitive salary and a positive work environment that fosters growth and development.
Call Quality & Compliance Specialist in Cirencester employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Call Quality & Compliance Specialist in Cirencester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock call evaluation with a friend or family member. This will help you get comfortable with the feedback process and demonstrate your skills effectively.
✨Tip Number 3
Don’t underestimate the power of networking! Connect with current employees on LinkedIn or attend industry events. They can provide insights and might even refer you internally, giving you a leg up in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Call Quality & Compliance Specialist in Cirencester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your attention to detail and communication skills. We want to see how your experience aligns with the role of a Call Quality & Compliance Specialist, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about ensuring high standards in client interactions. We love seeing candidates who can express their enthusiasm for the role and our company.
Showcase Your Independence: Since this role requires the ability to work independently, make sure to mention any experiences where you’ve successfully managed tasks on your own. We appreciate candidates who can take initiative and deliver results without constant supervision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Everywhen
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Call Quality & Compliance Specialist. Familiarise yourself with call evaluation techniques and compliance standards relevant to the industry. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires strong attention to detail, prepare examples from your past experiences where you've successfully identified issues or improved processes. Be ready to discuss how you ensure accuracy in your work, as this will resonate well with the interviewers.
✨Practice Your Communication Skills
Excellent communication is key for this position. During the interview, practice articulating your thoughts clearly and concisely. You might even want to role-play a scenario where you provide feedback on a call, showcasing your ability to communicate effectively and constructively.
✨Demonstrate Your Independence
This job requires the ability to work independently, so be prepared to discuss times when you've taken initiative or worked autonomously. Highlight your problem-solving skills and how you manage your time effectively, as this will show that you can thrive in a self-directed environment.
