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- Tasks: Lead a dynamic team in the insurance industry and manage client relationships.
- Company: Join a forward-thinking company committed to diversity and inclusion.
- Benefits: Enjoy competitive pay, professional development, and a supportive work environment.
- Why this job: Make a real impact by guiding a team and enhancing client experiences.
- Qualifications: Extensive insurance broking experience and strong relationship-building skills.
- Other info: Great opportunities for career growth in an inclusive workplace.
The predicted salary is between 28800 - 48000 £ per year.
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships. As a Broking Services Manager you will be responsible for the day‑to‑day management of the Commercial team and manage and maintain in the capacity of Account Handler your own designated portfolio of clients to the highest standards.
What does the role involve?
- Responsible for the day‑to‑day management of your team and supporting your Team Director who will maintain overall responsibility for the Commercial Team book of business.
- Ensuring the Account Handlers undertake accurate processing of renewals and work within the confines of the company processes and procedures.
- Responsible for management administration for Account Handlers (holidays, sickness, absence).
- Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters of all direct reports within the team.
- Deal with performance issues for the team and conduct matters quickly and appropriately.
- Responsible for the setting of personal training plans and carrying out appraisals for your direct reports.
- Provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium.
- Deal with new business, mid‑term adjustments and renewals in the relevant markets according to company terms and conditions.
- Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience.
What experience is needed?
- Extensive insurance broking experience as you will be offering a complete commercial experience to existing customers.
- Ability to prioritise and organise own workload to ensure deadlines are adhered to.
- Excellent relationship skills, enthusiasm, and problem-solving abilities.
- Advantageous to have some team leader or people management experience.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Broking Services Manager in Cardiff employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broking Services Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Broking Services Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the insurance market and the specific challenges faced by broking services. Show us that you’re not just a candidate, but a potential leader who understands the ins and outs of the industry.
✨Tip Number 3
When you get that interview, don’t just talk about your experience—share specific examples of how you've built strong client relationships and led teams. We want to see your problem-solving skills in action!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Broking Services Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Broking Services Manager. Highlight your insurance broking experience and any team leadership skills you have. We want to see how your background aligns with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit for our team. Don’t forget to mention your problem-solving skills and ability to build strong client relationships.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in managing teams and handling client portfolios. We love seeing quantifiable results, so if you've improved processes or increased client satisfaction, shout about it!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the latest trends in the industry, key regulations, and how they impact broking services. This will show that you're not just experienced but also current and engaged with the field.
✨Showcase Your Leadership Skills
As a Broking Services Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, dealt with performance issues, or implemented training procedures. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Build Rapport with Interviewers
Since strong relationships are key in this role, practice building rapport during the interview. Be personable, listen actively, and engage with your interviewers. This will reflect your relationship-building skills and show that you can connect with clients and colleagues alike.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of specific situations where you had to prioritise tasks, manage client expectations, or resolve conflicts. Having these examples ready will help you shine in the interview.