Business Systems Team Leader

We’re looking for an experienced Business Systems Team Leader to join our Technology team and support the delivery, optimisation and ongoing development of our Acturis platform. You’ll manage day‑to‑day workloads across Continuous Improvements, projects and small change workstreams. You will act as an escalation point for complex queries, refer blockers and issues upwards for support. This role can be based remotely or from one of our offices, with travel to UK sites as per business needs.

Responsibilities

• Manage, prioritise and track incoming work items via Dev Ops.
• Provide clear reporting on workloads and project progress.
• Support the Systems Consultancy Manager with daily stand ups, backlog grooming sessions and sprint planning.
• Act as an escalation point for complex system queries.
• Build strong relationships with software houses.
• Support system changes and ensure smooth transitions for the business.
• Identify opportunities to reduce implementation and development costs.
• Conduct system reviews and identify improvement opportunities.
• Support key projects, acquisitions and stakeholder engagement.
• Report progress, risks and issues to senior leaders.

What You’ll Bring

• Successful management of a team in an Application Delivery environment.
• Familiar with Lean principles and understands Sprint Planning, Back Log Grooming and Daily stand ups.
• Familiarity with toolsets such as Dev Ops and Jira.
• Financial services (ideally insurance) background but a financial institution background would be considered.
• Excellent MS Office skills.
• Confident stakeholder management and communication skills.
• Highly organised, detail‑focused and able to work at pace.
• A proactive, adaptable and collaborative approach.

Benefits

• Holiday entitlement of 26 days plus bank holidays, increasing with length of service.
• 35 hour working week.
• Opportunity to progress your career across the entire Ardonagh family.
• Award-winning learning & development offering and support to obtain professional qualifications to enhance your knowledge and career prospects.
• Pension scheme for when you feel it’s time to retire.
• 24-hour Employee Assistance support for you and your family’s physical and mental wellbeing.
• Corporate perks such as discounted gym memberships, cinema tickets, shopping, Eyecare vouchers, cycle to work and much more.
• One day paid volunteering to give back to our communities.
• Ardonagh Community Trust (ACT) - raising funds for charity with donation matching in your local community.
• The Spotlight Awards, where we celebrate the best of the Ardonagh Group and all the bright talent across our business.

We offer genuine potential for both personal and professional development, come and be part of our story and help us shape our future. So, what are you waiting for? Apply today and one of our team will be in touch.

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.