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- Tasks: Lead a dynamic team in managing client relationships and insurance portfolios.
- Company: Everywhen, a forward-thinking insurance firm focused on diversity and inclusion.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real impact by building trusted client relationships in the insurance industry.
- Qualifications: Extensive insurance broking experience and strong relationship-building skills.
- Other info: Join a supportive environment that values your unique contributions and career development.
The predicted salary is between 36000 - 60000 £ per year.
Everywhen Bury St Edmunds, England, United Kingdom
4 days ago Be among the first 25 applicants
We’re on the hunt for a talented Insurance Broking Services Manager who uses their knowledge and experience of the Insurance Industry to lead a team and build strong, trusted, and profitable client and customer relationships.
As a Broking Services Manager you will be responsible for the day-to-day management of the Commercial team and manage and maintain in the capacity of Account Handler your designated portfolio of clients to the highest standards.
Role Responsibilities
- Responsible for the day-to-day management of your team and supporting your Team Director who will maintain overall responsibility for the Commercial Team book of business
- Ensuring the Account Handlers undertake accurate processing of renewals and work within the confines of the company processes and procedures
- Responsible for management administration for Account Handlers (holidays, sickness, absence)
- Establish recruitment needs and take responsibility for the interviewing process and implementation of training procedures for new starters within the team
- Deal with performance issues for the team and conduct matters quickly and appropriately
- Responsible for the setting of personal training plans and carrying out appraisals for your direct reports
- Provide a quality service to existing clients, covering all aspects of their insurance arrangements; advise, review, arrange and secure the appropriate cover at a competitive premium
- Deal with new business, mid‑term adjustments and renewals in the relevant markets according to company terms and conditions
- Deal with telephone enquiries promptly, referring the query to the appropriate person when the enquiry falls outside your own knowledge and experience
Required Experience
It’s essential that you have extensive insurance broking experience as you will be offering a complete commercial experience to existing customers. You will have the ability to prioritise and organise your workload to ensure deadlines are adhered to. You need to have excellent relationship skills, enthusiasm and be a problem solver.
It would be advantageous if you have some team leader or people management experience.
Equal Opportunity Statement
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
We will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
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Broking Services Manager employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Broking Services Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for a Broking Services Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for their team and how you can contribute to building strong client relationships.
✨Tip Number 3
Practice your answers to common interview questions, especially those related to team management and client handling. Use specific examples from your past experience to demonstrate your skills and problem-solving abilities. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Everywhen team. Good luck!
We think you need these skills to ace Broking Services Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Broking Services Manager role. Highlight your insurance broking experience and any team management skills you have. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've built strong client relationships and managed teams in the past.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention times when you've solved problems or improved processes. We love candidates who can think on their feet and come up with creative solutions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the latest trends in the industry, key regulations, and how they impact broking services. This will show that you're not just experienced but also current and engaged with the field.
✨Showcase Your Leadership Skills
As a Broking Services Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've managed teams in the past, dealt with performance issues, or implemented training plans. Highlighting these experiences will make you stand out as a strong candidate.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing client relationships or resolving team conflicts. Think through potential scenarios and how you would approach them, focusing on problem-solving and relationship-building skills.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future goals. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
