Account Handler

Account Handler

Tonbridge Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Everywhen

At a Glance

  • Tasks: Support clients, build relationships, and handle queries in a dynamic team environment.
  • Company: Join The Ardonagh Group, the UK's largest independent Insurance Brokers, known for its supportive culture.
  • Benefits: Enjoy 26 days holiday, career progression, CII qualifications, and a pension scheme.
  • Why this job: Perfect for those who love customer service and want to grow in a thriving industry.
  • Qualifications: Experience in the insurance industry and a proactive, positive attitude are essential.
  • Other info: Flexible working options available; we value diversity and inclusion in our workplace.

The predicted salary is between 28800 - 43200 £ per year.

1 day ago Be among the first 25 applicants

Direct message the job poster from Everywhen

Recruitment Consultant at The Ardonagh Group

Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Tonbridge.

Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.

So, what does the role of an Insurance Account Handler here involve?

Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.

What are we looking for in our Account Handlers?

Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:

  • Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
  • Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
  • Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
  • Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
  • Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
  • Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be

Benefits

In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

  • Holiday entitlement of 26 days plus bank holidays
  • Opportunity to progress your career across the entire Ardonagh family
  • Gain CII or ACII qualifications to boost your knowledge and career prospects
  • Pension scheme for when you feel it’s time to retire
  • 24-hour support for physical and mental wellbeing
  • 1 days paid volunteering day to give back to our communities
  • The Spotlight Awards, where we shine a light on the brightest talent across our group

So, what are you waiting for? Apply today and one of our team will be in touch.

#AIB

Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.

Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other, Information Technology, and Management

  • Industries

    Insurance

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Account Handler employer: Everywhen

At The Ardonagh Group, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment in Tonbridge. As an Insurance Account Handler, you'll enjoy a flexible work culture, generous benefits including 26 days of holiday, and opportunities for professional growth through qualifications like CII or ACII. Join our dedicated team where your well-being is prioritised, and you can thrive both personally and professionally.
Everywhen

Contact Detail:

Everywhen Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Make sure to research the Ardonagh Group and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your personal values with theirs during any conversations or interviews.

✨Tip Number 2

Prepare to discuss your experience in the insurance industry and how it relates to customer service. Think of specific examples where you've built strong client relationships or resolved issues effectively.

✨Tip Number 3

Show your enthusiasm for continuous learning. Be ready to talk about any relevant qualifications you have or are interested in pursuing, like CII or ACII, as this demonstrates your commitment to professional growth.

✨Tip Number 4

Highlight your adaptability and resilience. Prepare examples of how you've successfully navigated changes in previous roles, as this is crucial for thriving in a dynamic environment like the one at Ardonagh.

We think you need these skills to ace Account Handler

Customer Service Skills
Relationship Building
Proactive Approach
Initiative
Entrepreneurial Spirit
Communication Skills
Team Collaboration
Resilience
Attention to Detail
Integrity and Honesty
Willingness to Learn
Adaptability
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Account Handler. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.

Highlight Soft Skills: In your application, emphasise your soft skills like resilience, teamwork, and integrity. These qualities are essential for success in this role and should be evident in your written communication.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Everywhen

✨Show Your Customer Service Skills

As an Insurance Account Handler, your ability to provide excellent customer service is crucial. Prepare examples from your past experiences where you successfully resolved client queries or built strong relationships. This will demonstrate your capability to thrive in a client-facing role.

✨Demonstrate Proactivity and Initiative

The role requires a proactive approach, so be ready to discuss instances where you took the initiative to solve problems or improve processes. Highlighting your entrepreneurial spirit can set you apart from other candidates.

✨Emphasise Your Willingness to Learn

The company values curiosity and a desire for growth. Be prepared to talk about how you’ve pursued learning opportunities in the past, whether through formal qualifications or self-directed study, especially in the insurance sector.

✨Exhibit Honesty and Integrity

In a regulated industry like insurance, honesty is paramount. Be ready to discuss how you uphold integrity in your work and why it’s important to you. This will resonate well with the company's values and culture.

Account Handler
Everywhen
Location: Tonbridge
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