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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team culture.
- Benefits: Enjoy 26 days holiday, career progression, and mental wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a supportive environment.
- Qualifications: Experience in the insurance industry and a proactive, positive attitude are essential.
- Other info: Flexible working options available; apply now to join a diverse and inclusive team!
The predicted salary is between 28800 - 43200 £ per year.
Overview
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Petersfield.
Joining us as an Insurance Account Handler means you\’ll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience, and a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
What does the role involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.
Responsibilities
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Support a designated client portfolio, acting as the first point of contact and building strong relationships.
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Assist clients with queries as they arise and provide timely responses.
Qualifications and qualities
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Experience of the Insurance industry is essential.
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Bring your best self to work every day to give clients the best possible experience.
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Be proactive, use your initiative, and demonstrate entrepreneurial spirit.
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Willingness to learn and be curious; opportunities to gain qualifications are available.
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Confidence to work with clients both on the phone and face to face; some prior customer service experience is important.
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Ability to work well with your team, maintain a positive outlook, be engaging, collaborative, and adaptable.
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Honesty and integrity are essential in a financially regulated organisation.
Benefits
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Holiday entitlement of 26 days plus bank holidays
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Opportunity to progress your career across the entire group
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Gain CII or ACII qualifications to boost knowledge and career prospects
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Pension scheme for retirement
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24-hour support for physical and mental wellbeing
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1 day paid volunteering day to give back to our communities
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The Spotlight Awards, recognizing talent across our group
What are you waiting for? Apply today and one of our team will be in touch.
#AIB #LI-RM1 IND01
Everywhere is an equal opportunities employer with a growing diversity, equity and inclusion strategy. We are committed to a working environment that is free from discrimination, inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Note to recruiters and employment agencies: We will not pay for unsolicited CVs from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.
Please click here to see our standard benefits page
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Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in the insurance industry. This knowledge will not only help you during interviews but also demonstrate your commitment to staying informed and proactive.
✨Tip Number 2
Network with professionals in the insurance sector, especially those who work as Account Handlers. Attend industry events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you successfully resolved client issues or built strong relationships, as these stories can set you apart during the interview.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for at StudySmarter will allow you to align your responses during the interview, showing that you're a great fit for our team.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Account Handler. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Highlight Soft Skills: In your application, emphasise your soft skills like communication, teamwork, and resilience. These are crucial for the role, so provide examples of how you've successfully used these skills in past positions.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Everywhen
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with people.
✨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take initiative. Prepare to discuss situations where you identified a problem and took steps to resolve it without being prompted. This will show that you have the entrepreneurial spirit they are looking for.
✨Exude Positivity and Adaptability
During the interview, maintain a positive attitude and be open about your adaptability. Share examples of how you've handled changes or challenges in previous roles. This will align with the company's emphasis on resilience and a collaborative work environment.
