At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join Everywhen, the UK's largest independent Insurance Brokers, known for its supportive culture.
- Benefits: Enjoy 26 days holiday, career progression, CII qualifications, and a pension scheme.
- Why this job: Perfect for those who love customer service and want to grow in a vibrant team.
- Qualifications: Experience in the insurance industry and a proactive, positive attitude are essential.
- Other info: Flexible working options available; we value diversity and inclusion in our workplace.
The predicted salary is between 28800 - 43200 Β£ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Dudley.
Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.
So, what does the role of an Insurance Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious. We offer tons of opportunity to gain qualifications that will enhance your career in this growing industry.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but itβs also just the right way to be.
Benefits
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel itβs time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
So, what are you waiting for? Apply today and one of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Account Handler
β¨Tip Number 1
Familiarise yourself with the insurance industry and current trends. This will not only help you in interviews but also show your genuine interest in the role, making you a more attractive candidate.
β¨Tip Number 2
Network with professionals in the insurance sector. Attend industry events or join online forums to connect with others who can provide insights or even refer you to opportunities within their companies.
β¨Tip Number 3
Prepare for role-specific scenarios that may come up during interviews. Think about how you would handle client queries or build relationships, as these are key aspects of the Account Handler position.
β¨Tip Number 4
Showcase your customer service skills through examples from previous roles. Highlighting your ability to engage with clients and resolve issues will demonstrate that you have the right mindset for this position.
We think you need these skills to ace Account Handler
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role of Account Handler. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Showcase Your Soft Skills: In your application, emphasise your interpersonal skills, resilience, and positive outlook. These traits are crucial for success in this role, so provide examples of how you've demonstrated them in past positions.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Everywhen
β¨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler, as this will demonstrate your understanding and commitment to the field.
β¨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant sales experience to show that you can provide excellent support.
β¨Demonstrate Proactivity and Initiative
The company values proactive individuals who can take the initiative. Prepare to discuss situations where you've identified a problem and taken steps to resolve it without being prompted. This will showcase your entrepreneurial spirit and ability to think on your feet.
β¨Exude Positivity and Resilience
A positive outlook and resilience are key traits for this role. During the interview, maintain a friendly and upbeat attitude, and be ready to talk about how you've adapted to changes or challenges in previous roles. This will help convey that you're a great fit for their dynamic team.