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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join Everywhen, the UK's largest independent Insurance Brokers, in a friendly team.
- Benefits: Enjoy 26 days holiday, career progression, and a supportive work culture.
- Why this job: Perfect for those who love customer service and want to make a real impact.
- Qualifications: Experience in the insurance industry and a proactive, engaging attitude.
- Other info: Flexible working options available; great opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Everywhen, Northampton, England, United Kingdom
Account Handler
Everywhen Northampton, England, United Kingdom
1 week ago Be among the first 25 applicants
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Northampton.
Joining us as an Insurance Account Handler means you\\\’ll have the benefit of working Monday to Friday (no weekends here!), earn a basic salary relative to your experience, and a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers if the 9-5 life isn’t for you.
What does the role involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales, as relationship-building with our clients will be the key to your success.
Responsibilities
- Support a designated client portfolio and be the first point of contact for clients, answering queries and handling day-to-day requests.
- Build and maintain strong client relationships through proactive service and communication.
What we are looking for
Some experience in the Insurance Industry is essential; the rest is about you as a person:
- Bring your best self to work every day to give clients the best possible experience.
- Be proactive, take initiative, and demonstrate an entrepreneurial spirit.
- Willingness to learn and be curious; opportunities to gain qualifications to advance your career are available.
- Confidence to work with clients both on the phone and face to face; experience in customer service is important.
- Work well with your team, maintain a positive outlook, be engaging, collaborative, and adaptable to change.
- Demonstrate honesty and integrity in a financially regulated organisation.
Benefits
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Group
- Support to gain CII or ACII qualifications
- Pension scheme
- 24-hour support for physical and mental wellbeing
- 1 day paid volunteering day
- The Spotlight Awards recognizing talent across the group
So, what are you waiting for? Apply today and one of our team will be in touch.
We are an equal opportunities employer and are committed to a working environment that is inclusive and free from discrimination.
Note: If your application is successful, we will conduct employment checks prior to commencing employment, including verification of recent employment, address, credit history, and a standard criminal record check. Vacancies may close early if we receive sufficient quality applications. No Agencies please.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Other, Information Technology, and Management
- Industries: Insurance
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Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the hunt for an Account Handler role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Account Handler positions and practice your responses. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm for customer service shine through. Remember, they’re looking for someone who fits into their team culture as much as they are for skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our friendly team at Everywhen.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Handler role. Highlight your experience in the insurance industry and any customer service skills that make you a great fit for building client relationships.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're excited about joining our team at Everywhen. Don’t forget to mention how you can contribute to our friendly environment.
Showcase Your Skills: In your application, be sure to highlight your proactive nature and any relevant qualifications. We love candidates who are eager to learn and grow, so let us know how you plan to develop your skills further!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Everywhen
✨Know Your Insurance Basics
Before heading into the interview, brush up on your knowledge of the insurance industry. Understand key terms and concepts that are relevant to the role of an Account Handler. This will not only show your enthusiasm but also demonstrate your commitment to the field.
✨Showcase Your Customer Service Skills
Since this role heavily relies on building strong client relationships, prepare examples from your past experiences where you excelled in customer service. Think about specific situations where you resolved issues or went above and beyond for a client.
✨Be Proactive and Engaging
During the interview, exhibit your proactive nature by asking insightful questions about the company and its clients. This shows that you're not just interested in the job, but also in how you can contribute positively to the team and the clients' experiences.
✨Demonstrate Adaptability
The job description mentions the importance of being adaptable to change. Prepare to discuss times when you've successfully navigated changes in your work environment or adapted to new challenges. This will highlight your flexibility and readiness to thrive in a dynamic setting.