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For Companies At a Glance
- Tasks: Manage client portfolios and provide top-notch customer service in insurance.
- Company: Join the UK's largest independent insurance broker based in Wakefield.
- Benefits: Enjoy flexible working, 26 days holiday, and a supportive wellbeing programme.
- Why this job: Build relationships, grow your career, and make a real impact in a friendly team.
- Qualifications: Experience in insurance, strong communication skills, and a proactive attitude are essential.
- Other info: We value diversity and inclusion, ensuring everyone can thrive at work.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Ready for Your Next Big Career Move in Insurance? Join Our Friendly Team in Wakefield as an Insurance Account Handler. We’re the UK’s largest independent insurance broker, based in Wakefield.
As an Insurance Account Handler, you’ll enjoy a Monday to Friday schedule (weekends off), a competitive salary based on your experience, and a generous bonus structure. We offer flexible and hybrid working options.
What You’ll Be Doing
You’ll be the go-to person for a designated portfolio of clients, building strong relationships and supporting them with their insurance needs. If you thrive on delivering excellent customer service and enjoy building rapport, this role is for you.
What We’re Looking For
- Insurance industry experience is a must.
- A positive, proactive attitude and a drive to deliver the best client experience.
- Curiosity and a willingness to learn—we’ll support you with qualifications like CII or ACII.
- Confidence in communication, both over the phone and face-to-face.
- A collaborative spirit and the resilience to adapt in a fast-paced environment.
- Integrity and honesty—essential in our regulated industry and valued in our culture.
What You’ll Get In Return
We care about our people and their wellbeing. Here’s a snapshot of the benefits:
- 26 days holiday plus bank holidays
- Career progression opportunities across our group
- Professional qualifications to boost your career
- Pension scheme for your future
- 24/7 wellbeing support
- Paid volunteering day to give back to your community
- Spotlight Awards to celebrate our brightest stars
How to Apply
Ready to take the next step? Apply today and a member of our team will be in touch.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Wakefield, England, United Kingdom
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Account Handler employer: Everywhen
Contact Detail:
Everywhen Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the specific products and services offered by independent brokers. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Account Handler position.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully built rapport with clients or resolved issues, as these experiences are crucial for the Account Handler role.
✨Tip Number 4
Stay updated on industry trends and regulations that affect the insurance sector. Being knowledgeable about current events will not only impress your interviewers but also show that you're proactive and committed to your professional development.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the insurance industry. Emphasise your customer service skills and any specific achievements that demonstrate your ability to build strong client relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and willingness to learn. Mention your interest in obtaining qualifications like CII or ACII, and explain how your background aligns with the role of an Account Handler.
Highlight Communication Skills: In your application, provide examples of how you've effectively communicated with clients in previous roles. This could include both phone and face-to-face interactions, showcasing your confidence and collaborative spirit.
Showcase Your Adaptability: Demonstrate your resilience and adaptability in fast-paced environments. Share specific instances where you successfully navigated challenges or changes in your previous jobs, which will resonate well with the company's values.
How to prepare for a job interview at Everywhen
✨Showcase Your Insurance Knowledge
Make sure to brush up on your insurance industry knowledge before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your expertise and commitment to the field.
✨Emphasise Customer Service Skills
Since this role focuses heavily on client relationships, be ready to share examples of how you've delivered excellent customer service in the past. Highlight specific situations where you went above and beyond to meet a client's needs.
✨Demonstrate Your Proactive Attitude
The company values a positive and proactive approach. During the interview, express your enthusiasm for the role and provide examples of how you've taken initiative in previous positions. This will show that you're not just reactive but also forward-thinking.
✨Prepare Questions About the Company Culture
Research the company's culture and values, and prepare thoughtful questions to ask during the interview. This shows your genuine interest in the company and helps you assess if it's the right fit for you. Consider asking about their approach to employee wellbeing and career progression.