At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team in Swansea.
- Benefits: Enjoy 26 days holiday, flexible working, and opportunities for career progression.
- Other info: Be part of a supportive culture that values diversity and personal wellbeing.
- Why this job: Make a real impact in customer service while growing your skills in the insurance industry.
- Qualifications: Experience in the insurance industry and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our friendly team based in Swansea. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) and earn a basic salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Insurance Account Handler in Swansea employer: Everywhen, part of the Ardonagh Group
Join our friendly team in Saffron Walden as an Insurance Account Handler, where you'll enjoy a supportive work culture that prioritises your wellbeing and career growth. With flexible working options, a generous bonus structure, and opportunities to gain industry qualifications, we empower you to thrive both personally and professionally. Experience a rewarding career with the UK's largest independent Insurance Brokers, where your contributions are valued and recognised.
Contact Details:
Everywhen, part of the Ardonagh Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Account Handler in Swansea
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to the insurance sector. We recommend role-playing with a friend or using online resources to boost your confidence and polish your responses.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, be yourself and let your enthusiasm for customer service and relationship-building shine through. Remember, they’re looking for someone who fits into their team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our friendly team.
We think you need these skills to ace Insurance Account Handler in Swansea
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Yourself:We’re all about bringing your best self to work! Let your personality shine through in your application. Show us your proactive attitude and entrepreneurial spirit – we love that kind of energy!
Tailor Your Application:Take a moment to tailor your application to the job description. Mention how you can build strong relationships with clients and your customer service experience. This will help us see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Brush up on your knowledge of the insurance industry before the interview. Be ready to discuss your previous experience and how it relates to the role of an Insurance Account Handler. This shows you’re not just a good fit, but that you’re genuinely interested in the field.
✨Show Off Your People Skills
Since this role is all about building relationships, prepare examples of how you've successfully managed client interactions in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation—these stories will highlight your customer service skills.
✨Be Proactive and Curious
Demonstrate your proactive nature by asking insightful questions during the interview. Inquire about the team dynamics, the types of clients you'll be working with, and opportunities for professional development. This shows you’re eager to learn and grow within the company.
✨Embrace the Company Culture
Familiarise yourself with the company’s values and culture. During the interview, express how your personal values align with theirs, especially around integrity and teamwork. This will help you stand out as someone who would fit right into their friendly team.
