At a Glance
- Tasks: Support clients, build relationships, and handle queries in the insurance sector.
- Company: Join the UK's largest independent Insurance Brokers in a supportive environment.
- Benefits: 26 days holiday, career progression, CII qualifications, and mental wellbeing support.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact while developing your skills in a dynamic team.
- Qualifications: Experience in the insurance industry and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as an Insurance Account Handler within our team based in Southampton. Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday, earning a salary relative to your experience as well as a generous bonus structure. You’ll also be rewarded with all the great benefits of working with the UK’s largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn’t for you.
So, what does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Some experience of the Insurance Industry is essential for this role.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
In return you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Opportunity to progress your career across the entire Ardonagh family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing.
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received. No Agencies please.
Client Services Executive - Insurance in Southampton employer: Everywhen, part of the Ardonagh Group
Join our friendly team in Saffron Walden as an Insurance Account Handler, where you'll enjoy a supportive work culture that prioritises your wellbeing and career growth. With flexible working options, a generous bonus structure, and opportunities to gain industry qualifications, we empower you to thrive both personally and professionally. Experience a rewarding career with the UK's largest independent Insurance Brokers, where your contributions are valued and recognised.
Contact Details:
Everywhen, part of the Ardonagh Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Services Executive - Insurance in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client services. Think about how you can showcase your customer service skills and relationship-building abilities, as these are key for the role of an Insurance Account Handler.
✨Tip Number 3
Don’t forget to research the company culture! Understanding the values and mission of the organisation will help you tailor your approach during interviews and show that you’re genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing that Client Services Executive role with us.
We think you need these skills to ace Client Services Executive - Insurance in Southampton
Some tips for your application 🫡
Show Off Your Insurance Experience:Make sure to highlight any relevant experience you have in the insurance industry. We want to see how your background aligns with the role of an Insurance Account Handler, so don’t hold back on those details!
Be Yourself:We’re looking for your personality to shine through! Use your application to showcase your proactive attitude and entrepreneurial spirit. Let us know what makes you unique and how you can bring your best self to work.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific skills or experiences that relate to customer service and relationship-building, as these are key to success in this role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance industry. Familiarise yourself with common terms, recent trends, and any relevant regulations. This will not only show your expertise but also demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service or sales. Think about how you built relationships with clients and resolved their issues. This is key for the role, so be ready to share specific stories that highlight your skills.
✨Be Proactive and Engaging
During the interview, don’t just wait for questions to be asked. Show your initiative by asking insightful questions about the company and the role. This will reflect your proactive nature and eagerness to learn, which are traits they value highly.
✨Emphasise Your Team Spirit
Since teamwork is important in this role, be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in the past and how you handle changes or challenges within a team setting.
