At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team culture.
- Benefits: Enjoy 26 days holiday, free parking, and a generous bonus structure.
- Other info: Flexible working options and opportunities for professional qualifications available.
- Why this job: Make a real impact in client relations while advancing your career in insurance.
- Qualifications: Experience in the insurance industry and strong customer service skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as a Senior Sales Insurance Account Handler within our friendly team based in Brierley Hill, working Monday to Friday 9-5! (35 hours a week)
Joining us as an Insurance Account Handler means you'll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. You'll also be rewarded with all the great benefits of working with the UK's largest independent Insurance Brokers.
We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isn't for you.
What does the role of an Insurance Account Handler here involve? Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
- Experience of the Insurance Industry is essential for this role.
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit.
- Have a willingness to learn and be curious.
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but it’s also just the right way to be.
In return you will be welcomed and supported by our Everywhen family and be joining an organisation that cares about you as a person and your wellbeing.
Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays.
- Free Parking.
- Generous Employee referral scheme.
- Opportunity to progress your career across the entire Everywhen family.
- Gain CII or ACII qualifications to boost your knowledge and career prospects.
- Pension scheme for when you feel it’s time to retire.
- 24‑hour support for physical and mental wellbeing.
- 1 day paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.
Everywhen is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion strategy; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check.
Please note: We may close a vacancy prior to the publish end date if the required quality or number of applications has been received.
Senior Insurance Account Handler - Client Relations (Hybrid) employer: Everywhen, part of the Ardonagh Group
Everywhen is an exceptional employer, offering a supportive and inclusive work culture in Brierley Hill. With a focus on employee wellbeing, we provide generous benefits such as 26 days of holiday, a pension scheme, and opportunities for professional growth through qualifications like CII or ACII. Our commitment to diversity and a positive work environment ensures that every team member can thrive and contribute meaningfully to our clients' success.
Contact Details:
Everywhen, part of the Ardonagh Group Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Insurance Account Handler - Client Relations (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a great position.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, especially their approach to client relations. Be ready to share examples of how you've built strong relationships in the past – it’s all about showing that entrepreneurial spirit they’re after!
✨Tip Number 3
Practice your pitch! Whether it's over the phone or face-to-face, being confident in your communication is key. Role-play with a friend or family member to get comfortable discussing your experience and how you can add value to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely excited about joining our Everywhen family!
We think you need these skills to ace Senior Insurance Account Handler - Client Relations (Hybrid)
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience in the insurance industry. We want to see how your background aligns with the role of a Senior Insurance Account Handler, so don’t hold back on those relevant skills and experiences!
Be Yourself:We’re looking for genuine personalities! Let your unique self shine through in your application. Share your passion for customer service and relationship-building, as that’s what will set you apart from the crowd.
Tailor Your Application:Take a moment to tailor your CV and cover letter to the job description. Mention specific qualities we’re looking for, like proactivity and resilience, to show us you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your knowledge of the insurance industry. Be ready to discuss your previous experience and how it relates to the role. Familiarise yourself with common terms and practices, as this will show your expertise and confidence.
✨Showcase Your People Skills
Since this role is all about building relationships, prepare examples of how you've successfully managed client interactions in the past. Think about times when you went above and beyond for a customer or resolved a tricky situation—these stories will highlight your customer service skills.
✨Be Proactive and Curious
Demonstrate your proactive nature by asking insightful questions during the interview. This shows that you're not just interested in the job, but also eager to learn and grow within the company. Prepare a few thoughtful questions about the team dynamics or opportunities for professional development.
✨Embrace the Company Culture
Research the company's values and culture before your interview. Be ready to discuss how your personal values align with theirs, especially around integrity and teamwork. Showing that you fit into their 'Everywhen family' will make a strong impression.
