At a Glance
- Tasks: Support Account Executives and manage client portfolios in a dynamic insurance environment.
- Company: Join the UK's largest independent insurance broker in Tonbridge.
- Benefits: Competitive salary, professional development, and a supportive team culture.
- Other info: Exciting career growth opportunities in a fast-paced, collaborative setting.
- Why this job: Be the go-to person for clients and insurers, making a real difference every day.
- Qualifications: Experience in the insurance industry and strong communication skills.
The predicted salary is between 25000 - 35000 € per year.
Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Tonbridge. The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.
Key Responsibilities:
- Ensure the smooth running of assigned portfolio on a day to day basis
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels
- Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources
- Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriate
- Co-ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries
- Prepare template client reports as requested by Account Executive
Insurance Account Handler in Kent employer: Everywhen, part of the Ardonagh Group
Join the UK’s largest independent insurance broker in Tonbridge, where we pride ourselves on fostering a supportive and collaborative work environment. Our commitment to employee growth is evident through ongoing training opportunities and a culture that values innovation and teamwork. With competitive benefits and a focus on work-life balance, we ensure that our employees feel valued and empowered to excel in their roles.
Contact Detail:
Everywhen, part of the Ardonagh Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Account Handler in Kent
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of the insurance sector. Familiarise yourself with common client queries and how to handle them, so you can impress your potential employer with your expertise.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you email to express your appreciation and reiterate your interest in the role. It shows professionalism and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website for the best chance at landing that Account Handler position. We make it easy for you to showcase your skills and experience directly to the hiring team!
We think you need these skills to ace Insurance Account Handler in Kent
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of an Insurance Account Handler. Highlight your experience in the insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully handled client queries or managed portfolios in the past. Let us know what makes you tick!
Showcase Your Communication Skills:As the first point of contact for clients and providers, strong communication skills are key. In your application, demonstrate how you've effectively communicated with clients or resolved issues in previous roles. We love seeing those interpersonal skills in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the key concepts and terminology relevant to the role of an Account Handler, as well as the specific services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the industry.
✨Showcase Your Communication Skills
As an Account Handler, you'll be the first point of contact for clients and insurers. Practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated with clients or resolved issues in the past. This will demonstrate your ability to maintain professional relationships and handle enquiries efficiently.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about potential challenges you might encounter in the role, such as managing client expectations or handling difficult queries. Prepare structured responses that highlight your problem-solving skills and proactive approach to client management.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for client management, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the company is the right fit for you.
