At a Glance
- Tasks: Support Account Executives and manage client portfolios in a dynamic insurance environment.
- Company: Join the UK's largest independent insurance broker based in Croydon.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Other info: Exciting career path with a focus on relationship building and client satisfaction.
- Why this job: Be the go-to person for clients and insurers, making a real difference every day.
- Qualifications: Experience in the insurance industry and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Are you experienced in the insurance industry and looking for a new challenge? We’ve got an exciting opportunity for you to become part of the UK’s largest independent insurance broker, right here in Croydon.
The role of the Account Handler is to provide office-based support to their assigned Account Executive in the day to day running of the client portfolio, including setting up all appropriate actions required for contract renewal. The Account Handler is the first point of contact for all client and provider queries and issues as they arise and is expected to have the skills and knowledge to understand what actions are required to meet the expectations of all parties.
Key Responsibilities:- Ensure the smooth running of assigned portfolio on a day to day basis
- Develop, maintain and cultivate a constructive and professional relationship with clients and insurers at all levels
- Be the first point of contact for day to day enquiries from clients, providers and other internal and external sources
- Independently respond to queries from both clients and insurers in a pro-active manner, whilst keeping consultants informed as appropriate
- Co-ordinate administration of schemes including invoicing, membership data, claims data, communication materials and other associated queries
- Prepare template client reports as requested by Account Executive
Insurance Account Handler employer: Everywhen, part of the Ardonagh Group
Join the UK’s largest independent insurance broker in Croydon, where we pride ourselves on fostering a supportive and collaborative work culture. As an Insurance Account Handler, you will benefit from ongoing professional development opportunities, a dynamic team environment, and the chance to build lasting relationships with clients and insurers. Our commitment to employee growth and well-being makes us an exceptional employer for those seeking a rewarding career in the insurance industry.
Contact Detail:
Everywhen, part of the Ardonagh Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Account Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for new opportunities. You never know who might have a lead or be able to refer you to a hiring manager.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! As an Account Handler, you'll need to be clear and concise when dealing with clients and insurers. Role-play common scenarios with a friend to boost your confidence and refine your approach.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for roles that suit your skills. Plus, it shows you're serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Insurance Account Handler
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Insurance Account Handler. Highlight your experience in the insurance industry and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples from your past experiences that demonstrate your ability to handle client queries and maintain relationships.
Showcase Your Communication Skills:As an Account Handler, communication is key. In your application, make sure to showcase your ability to communicate effectively with clients and insurers. We love candidates who can convey complex information clearly and concisely!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Everywhen, part of the Ardonagh Group
✨Know Your Insurance Stuff
Make sure you brush up on your insurance knowledge before the interview. Understand the key concepts and terminology relevant to the role of an Account Handler. This will not only help you answer questions confidently but also show that you're genuinely interested in the industry.
✨Showcase Your Communication Skills
As the first point of contact for clients and providers, strong communication skills are a must. Prepare examples from your past experiences where you've successfully handled client queries or resolved issues. This will demonstrate your ability to maintain professional relationships and manage expectations effectively.
✨Be Ready to Discuss Portfolio Management
Since you'll be managing a client portfolio, be prepared to discuss how you would ensure its smooth running. Think about your organisational skills and how you prioritise tasks. You might even want to bring a few ideas on how to improve processes based on your previous experience.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, the tools they use for managing portfolios, or how success is measured in this position. It’s a great way to engage with the interviewer and leave a lasting impression.
